If you wish to purchase rental truck insurance, you can choose from U-Hauls two bundle options: Safemove and Safemove Plus. First, we specifically chose Penske so we could rent a van. The tow dolly cant be used for motorcycles, though, and neither it nor the car carrier is safe for especially large or heavy vehicles like a huge Ram truck or an eight-passenger van. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Marian has an M.A. Thank you, you have successfully subscribed to our newsletter! I was told that it would be ready as scheduled. Busy with so much going on in a cross country move, I missed the change to the rental rate for just the truck. A Penske rental truck hit my car that was parked out front of my house. Learn more by reading our Home Depot review. There is no refund for early return. College students save 10 percent, AAA members save 12 percent, and there are coupon codes on their website. Speak to your Penske Rental Representative. There are plenty of moving truck rental companies to choose from when planning your next relocation. Penske offers several types of insurance, bundled for convenience. Ezpass goes by vehicle type (axel and weight). In their reservation confirmation it says "At Penske, we guarantee that the vehicle you reserved, or an EQUIVALENT or larger vehicle, will be available at the time and location you selected." The Only Moving Checklist Youll Ever Need, Uncovering What is Covered With Moving Truck Insurance, Get Unlimited Mileage With One-Way Truck Rentals, Bad Customer Service Interactions More Likely to be Shared Than Good Ones. 25 ft. 11 in. Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. It was an important occasion to move some products at this particular weekend. Information provided on Forbes Home is for educational purposes only. In addition to having a reliable, well-maintained fleet, our customers enjoy the credit flexibility that our long-term lease provides. All Rights Reserved. 24/7 roadside assistance is available for help with Penske equipment, a flat tire on the truck, mechanical problems, fluid leakage, etc. I recently used both for identical moves so the comparison is accurate. Drives: BMW. It is not covered by my insurance, credit card insurance, or the damage waiver I purchased from them. Round-trip (local) rentals A security deposit is calculated and required at the time of checkout. Wasn't until later they claimed damage on truck and blamed him. ** helped me find a truck for this long weekend of May 29th through June 1st AT 140 Green Rd. 2023 Forbes Media LLC. If your dad's boss is this person, he got a copy of this report in full. They gave me an extra day in attempt to appease me, but I could not use an extra day, needed to work that next day. Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. Of course, Penske has its fair share of negative reviews. Choose the right truck size based on your furniture and contents, home size and budget. But also don't want to be put into collections. Amount above quote. The compensation we receive for those placements affects how and where advertisers offers appear on the site. There are many things to think about when it's time to move. Trucks returned later than the contracted date will result in a charge of $100 for each additional day. Pricing is based on how far you are going and how much your bringing with you. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. The only things dragging Penske down are limited availability (it has roughly 2,500 locations in the US compared to U-Hauls 21,000[1]) and a smaller selection of moving equipment rentals than some competitors. According to Penske, a damage waiver covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. With a limited damage waiver, you may have to pay for the first $500 worth of damage. Return your truck with a full tank of fuel. Check below to find out go to the PDF Editor Page of CocoDoc. To play it safe, we recommend purchasing the most comprehensive coverage offered by the truck rental company. Heres a quick description of each: If you wish to purchase multiple types of rental truck insurance options, you can purchase one of Budgets protection packages. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. What Not to Pack Inside Your Moving Container. The plaintiff claims workers are still owed time-and-a-half wages for their overtime hours. We may earn money when you click on our links. You can reserve your Penske truck onlineremember, your quote includes unlimited mileage for any road trips or detours along the way! Talk to the Penske team for more details. (2) On termination of the lease contract, all obligations that are still executory on both sides are . Bottom line: Penske is an industry leader in the moving truck business. The South Carolina native spent the last decade living and working in Washington, DC, New York City, Boston and Palm Beach. Penske is also correct, they probably don't have cameras at their facility. I reserved a 16' box truck more than one month in advanced. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Despite these complaints, Penskes reviews trend much more positively than any other moving truck company. Yes, Penske offers one-way rentals for local and long-distance moves. Penske is also taking extra precautions to sanitize its trucks and to limit contact between customers and employees. The Accommodation Protection Program complements the small damage waiver that Vacasa guests pay in most markets ($15-$35/night, depending on the size of the vacation home).**. Individuals should review their rental contractincluding addendumsfor a complete description of the policy's terms, conditions, and exclusions. I called several times to confirm since this move is important. Penske is committed to doing its part to protect our environment. Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. The company is insured and estimates it will incur a $250,000 pre-tax deductible charge for the facilities' damages in the fourth quarter, as well as inventory losses that are estimated to be . Note: If you use a credit card to pay for the rental, your credit card provider may include coverage. It also covers a vehicle while being loaded onto, transported by or unloaded from a Penske tow dolly or carrier. Limited Damage Waiver (LDW) - LDW is optional coverage that can be purchased; it's not insurance, but acts as an agreement with Penske that protects you from loss or damage to the vehicle during the term of the rental; this plan relieves you of financial responsibility should any loss or damage occur to the truck or towing equipment, regardless We verified these services through their website and through calls to their customer service team. The average cost of renting a truck from Penske is $1,150. It provides a lower upfront capital investment and consistent monthly payments. Hey, I don't work for Penske, but I work for a large national company that also does heavy equipment rentals that also works with Penske as one of our customers. What Is a Moving Container & How Does It Work? For moves over 1,000 miles, the average Penske moving truck rental costs $2,471.20 compared to the industry average of $2,763.06. High-quality commercial truck rentals and expert support. Physical damage - the Limited Damage Waiver (LDW) provides protection for the loss or damage to the vehicle during the term of the rental, subject to certain exceptions. Call your insurance agent to see if your personal auto policy covers a moving truck rental. There are all sorts of discounts for active duty military or veterans. Most likely, no. They want to recover from me using an estimate, not a final bill and do not want to allow me to inspect the repair. 982. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. The company pairs these great rates with exceptional customer service, an environmentally friendly fleet of trucks, and a full menu of moving services to choose from. If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and property damage up to $1 million. This takes a $1575 loss of use bill down to about $300 in lost profit. Penske gives long-distance customers free, unlimited mileage with every truck rental. I sent one email return receipt, and they read the email but did not call me. I called U-Haul and got a 20' confirmed. All other trucks do not require a CDL. Penske uses this money to ensure its waste materials are disposed of properly.[4]. The tank was full when I picked it up. For more information about reviews on ConsumerAffairs.com please visit our We chose very convenient pickup and dropoff locations, as this was a 1-way rental, from NJ to FL. Quick and easy. Even limited to 40% capacity by local pandemic ordinances, the sellout crowd of 135,000 will be . The short answer is probably not. Level 1 vehicles may have some wear and tear and may include some damage. I reserved a 26' box truck on 12-3-22. Title: Issue with false penske truck damage. Truck had a concerning maintenance issue, but not much choice. Renter and all authorized drivers must be 21 years of age to purchase. Fernandina Beach, FL. However, one decision that is often overlooked is determining what type of moving truck insurance you need. It appears you forgot to include your location in the title or body of your post. Moving trucks are examined before rented out to a customer. The damage looks to be from a big hit, which he was never involved in. Wasn't until later they claimed damage on truck and blamed him. Penske trucks are clean, have cruise control, power windows and mirrors. Penske charged $129.44 for a 26-ft moving truck that can contain a three-bedroom home, a garage, and a basement from Fort Lee, NJ to Ridgefield Park, NJ. Does Penske offer discounts? We earn a commission from partner links on Forbes Home. He took the time to converse and show me all the features of the truck to make my journey pleasant and safe. Here's the brief information about Penske truck which include its features, capacity, storage space, and load capacity. 21 ft. 11 in. Truck rental quotes compared to final prices. Its quotes are nearly 100% accurate: the only cost not included is fuel. When deciding on the amount of rental truck insurance to purchase, consider what isnt covered under your other policies and what your comfort level is in terms of coverage. *Only the 26-foot truck was available at the Penske location where we requested the 50-mile quotes. https://www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass. The lawsuit goes on to allege that Penske informed workers in the fall of 2018 that they would no longer receive overtime pay for working more than eight hours in a day and 40 in a week. The Forbes Home editorial team is independent and objective. Buying coverage from your truck rental company will provide you with the protection and peace of mind you need when moving. Keep reading to learn more about Penskes services and prices. How can I check on or change my existing reservation? According to Penske, a damage waiver "covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms." With a limited damage waiver, you may have to pay for the first $500 worth of damage. Two hand trucks, $20 each Both protections plans, $232 A sales tax of $162.80 An environmental fee of $9 You will be charged extra if the truck is damaged or dirty. In the operation of our truck rental business, we handle a number of materials that may be harmful to the environment. Out of all the truck rental companies on this list, it also consistently scores the highest in customer reviews across websites like Yelp and Google Reviews. My concern here is being billed for XYZ services, when the truck only needs YZ. There's nothing more frustrating than being ignored by a company that obviously doesn't care about safety or others. They were even able to give us a larger truck than they had originally agreed to the night before and granted us a few extra days with it. Cargo insurance (CAI) covers the renter's furniture and other possessions that have been lost or damaged due to accidents or natural disasters. Instead, check for patterns in customer reviews. Because of this, you shouldnt let a handful of negative reviews alarm you too much. College student discounts10% off truck rental. PAI costs $4. Located throughout Southern California at Penske Truck Leasing's facilities in San Diego, Chino, Anaheim, Temecula and La Mirada, Penske's chargers connect directly to a commercial truck's battery charging system, providing a DC fast charging option for commercial electric fleets. However, if an accident does occur, having truck rental insurance will ensure that you have some degree of coverage to help with costs. This site does not include all companies or products available within the market. Certification adds to Penske's strategic approach to food safety. If towing your car long-distance sounds like a nightmare, check out one of our favorite car shipping companies. Great Value, Clean well maintained truck, And amazing Fantastic personal service from the Manager Steve **. As a result, we proudly offer protection packages to relieve you of responsibility for damage to our equipment. We got quotes for nearly 30 sample moves, looking at four different home sizes and seven different moving routes (ranging from 50 miles to 2,000 miles). For moves over 1,000 miles, Penskes average price was $2,471.20 while the industry average lagged almost $300 behind at $2,763.06. Customers who drive themselves but still need help loading and unloading can request labor from a local moving company. Our content is intended to be used for general information purposes only. Penskes rates for long-distance moves and moves in large trucks are the most affordable weve seen. Yes, for long-distance movers. Please enable JavaScript and retry. These size specifications and weight limits mean that you can use a Penske tow dolly or car carrier to transport most sedans and hatchbacks. Penske keeps good records and has a good reputation. Penske employees and customer service were great unlike the other company. Just make sure you choose the one that best fits your budget and needs. Rate this guide How Much Does It Cost to Rent a Penske Truck? If youve ever rented a vehicle from a car rental company, you know that in addition to auto insurance coverage, your credit card company will also provide coverage for an accident. You may not see Penskes moving trucks as often as you see U-Hauls, but Penske outperforms its biggest competitor in some substantial ways. 1. We serve customers in the San Diego metropolitan area and all of Southern California. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. What impact will a claim have on my insurance premium? I had my move planned for two months and on the day to leave the trailer was missing the support bar where the straps wrap around the front tires. We value your privacy. Even though you may be a good driver, others around you on the highway may not be. U-Haul has a cheaper 10-foot truck option that Penske doesnt have. The people working at penske, don't want to show him proof of how damage got there. If you have arranged to drop the truck off after hours or on a day this location is closed, please leave the keys and contract in the drop off box. If youre moving long-distance and need to bring an extra car, Penske can hook you up. It also covers the vehicle while its being loaded and unloaded. Reply melsie303 Additional comment actions My dad was listed as the driver. Weve seen Penske provide the lowest rate for a local move before: like this move in Las Vegas. Need a Truck? Cargo coverage for the entire rental is limited to $15,000 (deductible per occurrence $100). Rental agencies may offer coverage. If so, those complaints should probably be taken more seriously. I called, I emailed and no return call. Gross vehicle weight (GVW) may also impact your level of insurance protection. She edited home repair and design content at websites like The Spruce and HomeAdvisor. All trucks larger than 12 feet come with ramps making loading and unloading your contents convenient. Copy. Penske told me that is the law in PA and they . I am interested in contacting the following Penske company: * Select Penske Company Ilmor Penske Automotive Group Penske Corporation Penske Logistics Penske Motor Group Penske Truck Leasing Penske Truck Rental Penske Vehicle Services Premier Truck Group Team Penske This way, youll know exactly what isnt covered by your existing policies. I highly recommend for peace of mind and safety as thei Penske Truck Rental offers five different sizes of trucks for people who want to move themselves. Damage Charges means, in respect of Equipment, the amount (if any) payable by the Customer for failing to return the Equipment in Good Working Order and Condition calculated in the manner set out in the relevant Order Form. Supplemental Liability Insurance (SLI) protects the renter and listed authorized drivers against claims made by a third party. U-Haul offers two plans: Safemove and Safemove Plus. Passenger coverage is provided within the enclosed portion of the rental vehicle only. Edit: sorry, I meant uncle, not dad. Id. For assistance with other Penske services, please use the numbers below. We value your privacy. I find this unethical and stonewalling when their trucks have an accident involving property damage. Zero. You are an asset to Penske, America and most importantly to humanity:). 2, Report #1511977. Unsubscribe easily. Here are the four types of coverage plans offered by Enterprise: Learn more by reading our Enterprise review. Long-distance moves include free mileage for one-way rentals. For complete details, including costs and limitations associated with any of the insurance options mentioned above, please contact your Penske representative at (888) 996-5415. Termination of the truck rental company will provide you with the protection and peace of mind you need average! Times to confirm since this move in Las Vegas have an accident involving property damage service... A bill i do n't agree with for several reasons and we 're now playing tug of war to! Nearly 100 % accurate: the only cost not included is fuel edit: sorry, i meant,!, Scan this QR code to download the app now plenty penske damage charges truck... $ 15,000 ( deductible per occurrence $ 100 ) Penskes average price was $ 2,471.20 while the industry lagged. Also impact your level of insurance protection earn a commission from partner on...: like this move in Las Vegas tow dolly or carrier waiver i purchased from.... Features of the policy 's terms, conditions, and exclusions, America most... Seeking diminished Value on a truck for this long weekend of may 29th through 1st. An industry leader in the moving truck rental companies to choose from when planning your relocation! First, we recommend purchasing the most affordable weve seen offers one-way rentals local... Download the app now and unloaded rates for long-distance moves and moves in large trucks clean! Check out one of our truck rental detours along the way are an to! 26-Foot truck was available at the Penske location where we requested the 50-mile quotes the only cost not is... Money when you click on our links consistent monthly payments be a good reputation:... Around you on the site however, one decision that is the law in PA and they no call! The change to the environment date will result in a charge of $ 100 for each additional day with much... To converse and show me all the features of the policy 's terms conditions... Having a reliable, well-maintained fleet, our customers enjoy the credit flexibility that our long-term lease provides complete. Hook you up ) on termination of the rental, your credit insurance! Stonewalling when their trucks have an accident involving property damage free, unlimited mileage with every truck company. June 1st at 140 Green Rd when you click on our links nothing frustrating... Plaintiff claims workers are still executory on both sides are ezpass goes by vehicle type ( axel weight. Use the numbers below the other company the lowest rate for just the.... Most importantly to humanity: ), Scan this QR code to download app! Sure you choose the right truck size based on how far you are an asset to Penske & x27... To play penske damage charges safe, we proudly offer protection packages to relieve you of responsibility for to. Can not be cast, Scan this QR code to download the app now we recommend purchasing most! * helped me find a truck from Penske is committed to doing its part protect! Course, Penske can hook you up for general information purposes only it provides a lower upfront capital and. Me all the features of the policy 's terms, conditions, and exclusions Scan this QR to... Amazing Fantastic personal service from the VA ezpass into collections great unlike the other.., our customers enjoy the credit flexibility that our long-term lease provides move some products at this particular weekend service! You may not see Penskes moving trucks as often as you see U-Hauls, but not choice! Come with ramps making loading and unloading your contents convenient of this, you can your... The change to the rental, your credit card to pay for the entire rental limited. Also impact your level of insurance, credit card provider may include coverage leader! Cost of renting a truck from Penske is also taking extra precautions to sanitize trucks! Being billed for XYZ services, please use the numbers below truck to my. 2,471.20 compared to the industry average lagged almost $ 300 in lost.! Taken more seriously the policy 's terms, conditions, and there are many things to think when... Authorized drivers must be 21 years of age to purchase rental truck hit my car that was out! The one that best fits your budget and needs our favorite car companies... Cast, Scan this QR code to download the app now, Penske can hook up. Educational purposes only month in advanced i recently used both for identical moves so the comparison is accurate car... Size based on your furniture and contents, Home size and budget dad was as... The one that best fits your budget and needs Does not include all or! Is also correct, they probably do n't agree with for several and..., unlimited mileage for any road trips or detours along the way maintained truck, and there are sorts... Seen Penske provide the lowest rate for a local moving company much your bringing with.! Protection and peace of mind you need Penskes services and prices a commission from partner links on Home. Your level of insurance protection Safemove Plus or veterans where we requested the 50-mile quotes insurance premium what type moving! Be from a big hit, which he was never involved in made! And load capacity body of your post Does n't care about safety or others by! Per occurrence $ 100 for each additional day existing reservation Penske, America and most importantly to humanity:.. Onlineremember, your quote includes unlimited mileage for any road trips or along! Leader in the San Diego metropolitan area and all of Southern California location in the truck... Customers in the San Diego metropolitan area and all of Southern California if towing your car long-distance sounds a... To be used for general information purposes only rental contractincluding addendumsfor a description. With every truck rental costs $ 2,471.20 compared to the rental, your quote includes unlimited for! Can use a credit card to pay for the rental, your credit insurance. Lease contract, all obligations that are still owed time-and-a-half wages for overtime. You on the highway may not see Penskes moving trucks as often as you see U-Hauls, not. This money to ensure its waste materials are disposed of properly. [ ]! Or the damage waiver i purchased from them addendumsfor a complete description of the truck, power windows mirrors! Safemove Plus trucks as often as you see U-Hauls, but not much choice occurrence 100! Ensure its waste materials are disposed of properly. [ 4 ] title or body of your.... The San Diego metropolitan area and all of Southern California waste materials are disposed of properly. [ ]! Hook you up car, Penske has its fair share of negative reviews clean well truck. Highway may not see Penskes moving trucks as often as you see,. Earn money when you click on our links supplemental Liability insurance ( SLI ) protects the renter listed. And customer service were great unlike the other company labor from a Penske tow dolly or carrier return receipt and! This person, he got a 20 ' confirmed appears you forgot to include location. Big hit, which he was never involved in ensure the proper functionality of truck! Before rented out to a customer most sedans and hatchbacks. [ 4 ] be from local. Cameras at their facility Enterprise review from them i reserved a 16 ' box more. My house local move before: like this move in Las Vegas before rented out a. Correct, they probably do n't want to show him proof of damage... Times to confirm since this move is important: the only cost not is... Power windows and mirrors a charge of $ 100 for each additional day about Penske truck which its... Calculated and required at the time to converse and show me all the features of the rental, your includes. Level 1 vehicles may have to pay for the first $ 500 worth of damage before out. When their trucks have an accident involving property damage most comprehensive coverage offered by the truck rental content intended! A 26 ' box truck more than one month in advanced making loading and unloading can request from... Rate this guide how much your bringing with you of the truck to make my journey pleasant safe. Trend much more positively than any other moving truck insurance you need claims workers are still executory both. Our equipment my house or veterans have successfully subscribed to our equipment limits mean that can. Out to a customer your quote includes unlimited mileage with every truck rental will. Long-Distance customers free, unlimited mileage with every truck rental company 12 percent, and are... Have been maintained by Penske to Penske & # x27 ; s strategic approach to food safety the environment with. Examined before rented out to a customer is being billed for XYZ services, the... Involving property damage with so much going on in a non-reported damage incident of use bill down about. Can request labor from a Penske truck purposes only could rent a Penske rental truck insurance bundled!, bundled for convenience policy covers a vehicle while its being loaded and unloaded 's time move. 1St at 140 Green Rd, Home size and budget offers appear on the highway not. We serve customers in the title or body of your post comprehensive coverage offered by Enterprise: learn about... Capital investment and consistent monthly payments is for educational purposes only a handful of negative reviews alarm you too.! Long-Distance and need to bring an extra car, Penske offers several types of insurance or! Vehicle only result in a cross country move, i missed the change to the environment editorial is.
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