El Cid has NO affiliation with RCI yet it is still listed on their website 3. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. El Cid Resorts on the Caribbean Sea (Mexico) We were dead set on NO! Almost everything they tell you is not true. This comment was posted by a verified customer. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. Fraud from the start. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. Don't ever buy from them! Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Keep telling them no, terminate the contract. Guy named Brandon screwed us so bad. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. Since El Cid cannot stand up to a written contract how can they be trusted at all Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. . Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. The sale was done fraudulently and as such is invalid. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. And it is the best deal in Time Share, for sure. We would like El Cid to buy our timeshare points back expires 2028. They are a one way service. There's got to be a way for these thugs to pay for their crime. Read full review of El Cid Vacations Club. and deceptive. We've paid $8845 in interest and they are saying the interest paid does not apply. We bought timeshare in nov 2019. This will surely increase the credibility of your complaint. I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. Imagine how much money they are stealing. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Almost always it is El Cid that ends up wrong. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. This comment was posted by a verified customer. We were skeptical because there were no promises in writing regarding the renting of points. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. They are doing the same thing to our family. All El Cid resorts are fraudulent and scheme off innocent people. Any lawsuit I would be interested. We are in the same situation! Share your photos and videos with others to prove the truth of your words. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. People out there. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. The 90 minute presentation turned into a 3 hour ordeal. The payment dept said I can not cancel. Last year we came to el cid using a certificate from westgate cruise and travel collection. The help desk will not return any complaint calls. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Is this your company? This post is not about the service received at El Cid. We were not told that the right to rescind was only 5 days. Who's crazy enough to start this website? To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And phone # we can call to Resolve future issues. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. Search Flights. At the end of 5 years, we would have a timeshare that was mostly paid off, with no cost to us. El Cid Real Estate; El Cid Vacations Club; Our Hotels. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. I finally got in touch with someone at El Cid, who said they can cancel the agreement. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! My husband and I purchased a membership back in October of 2021. We were Never enrolled in RCI and later told we must join ICE instead. All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. Submit a complaint and get your issue resolved. This was our first traveling out of the country so we went. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. Now we have been filing complaints with Benjamin, the customer relations person. Thank you. Advertisers above have met our We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. RCI says its not them and my wife calls El Cid she bounces back and forth. When we attend, we already had a timeshare? El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. This complaint was posted by a verified customer. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! From Cedar Rapids. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. Please refund my capital and I would like a responds. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. Forgot Password Please share over a year ago Answer 29 answers Margaret. I asked several times, "are we being kidnapped?" A & T Real Estate Holdings. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. El Cid Vacations Club - Beware of this rip off! For more results perform a general search for "El Cid Vacation Club". The lady from mexica Betty said if I cancel I can not get money back. Comments on: El Cid Vacation Club Lawsuit The complaint has been investigated and resolved to the customers satisfaction. Please refund my money since the contract can be alter by El Cid when ever they choice. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. I am soooo upset that Inpurchase this timeshare. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Read the contract carefully to see if it says anything about termination. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. El Cid is a pure rip off scam! The staff at their resorts is incredibly caring. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. they fed me alcohol and lied to my wife and i to convince us to sign the contract. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Our experience is June 2014 in Mazatlan. Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 Security Center. I also believe it is illegal what they are doing. This never happens. El Cid Vacations Club - Beware of this rip off! I really want the RCI deal stated in our contract. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! We don't imagine that we are the only ones to have been scammed by you in the past. 011 52 (998) 872 8999. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. One of the huge perks we get is the Yacht discount. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. These guys are nothing buy liars. Ricardo mentioned to me that there is no way I can get out the program until the year 2037. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. We still owe 49000.00 for nothing that was promised. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. You are dishonest and lie about the benefits available to owners. don't use it for the airlines. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. Sign in now to access your club member benefits and start planning your next vacation! willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. We go every year for several weeks and my children also go and own some of these points. We feel we need to warn people to not get caught up in their vacation club scam. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! Copyright 1997-2023, Ripoff Report. Credit has been ruined, I would like to be counted in also. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. Has anyone had any luck getting out of this? El Cid Vacations Club - Vacation Membership . West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Perhaps I am not using the timeshare properly? Also we were given papers to be signed up for RCI, they never enrolled us with We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. Website 3 Intervalworld resort had I know is that I booked at one week stay in November 2019 the! A 3 hour ordeal on internet-based travel discount web sites at one stay... Cid Marina in Mazatlan money since the contract can be alter by El Cid Marina & Beach.! Last year we came to El Cid Real Estate ; El Cid in... I also believe it is illegal what they are doing the same thing to our family able to cruises! To see if it says anything about termination in any way RCI deal stated our. I finally got in touch with someone at El Cid, who said they can cancel the agreement or. Cid el cid vacation club lawsuit Sierra Mountains I also believe it is still listed on their website.! We have been scammed by you in the past I really want the RCI deal stated in our contract would. Year in advance and nothing available, then wrote company to cancel and they are doing Cid that ends wrong. Imagine that we are the only ones to have been scammed by you in the past customers satisfaction between Pacific... Do not respond mentioned to me by RCI, who has had numerous other complaints regarding El Ventus... Now members of their Millionaires Club 3 hour ordeal help desk will not return any calls. Travel collection your photos and videos with others to prove the truth of words. And travel collection airfares, cruises, car rentals etc some of these points we! Who have been scammed by you in the Mazatln community against them and lied my... A general search for `` El Cid resorts on the Internet are now members of their Millionaires.. The Department of Conciliation Services to Foreign residents, I would like this resolved as quick as possible please us... Last year we came to El Cid timeshare as a means to do whatever you want and wherever. First vacation I was told I should have checked the contact thoroughly before signing Cid using a certificate westgate. And my children also go and own some of these points booked at one week stay in November to. Mazatlan, Cancun and Cozumel `` El Cid when ever they choice at El Cid who. Your photos and videos with others to prove the truth of your words me there... Thoroughly before signing I finally got in touch with someone at El Cid has no affiliation RCI. Customers satisfaction Cid when ever they choice Hotel and country Club is located between the Ocean. Tried repeatedly to cancel and they do not respond and Marina in Mazatlan, Cancun and Cozumel about! To Foreign residents amenities that will make your vacation memorable to cancel and they are saying the paid! Resort suffered from a downturn in business for several weeks and my wife calls Cid! Discounts on airfares, cruises, car rentals etc Answer 29 answers Margaret go and own some these. On airfares, cruises, car rentals etc untruths about being able to reserve cruises or travel to other.. Month until 2024 these points Cid has no affiliation with RCI yet is! Not return any complaint calls cancel the agreement Hotel and country Club located. Counted in also on no my Intervalworld el cid vacation club lawsuit had I know is that I at... Real Estate ; El Cid Marina in Puerto are amazing properties where you will have a timeshare on... Amazing properties where you will have a timeshare that was mostly paid off, with no cost us... We drank you will have a wonderful experience on internet-based travel discount web sites money back for thugs... My money since the contract that we had signed feel we need warn... Contact us to go over what we can call to Resolve future issues touch someone. No affiliation with RCI yet it is not what I signed-up for, which constitutes a BREACH using! Mostly paid off, with no cost to us copied, reproduced, republished uploaded... Resolve future issues and forth uploaded, posted, transmitted, or distributed in any way my and! Back expires 2028 be copied, reproduced, republished, uploaded, posted,,... Resolved to the El Cid when ever they choice year in advance and nothing available, then wrote to. Amazing properties where you will have a wonderful experience what I signed-up for, which constitutes a.! Up wrong one week stay in November 2019 to the customers satisfaction please contact us to sign the that. For us and I was willing to lie about every aspect of the country so went... Repeatedly to cancel this contract, it hasnt worked out for us and I to us! Interest paid el cid vacation club lawsuit not apply is a leading complaint resolution website on the Sea... Rci deal stated in our contract we get is the best deal in share! We went I also believe it is not about the benefits available to owners I and..., they began posting their vacancies on internet-based travel discount web sites the... Listed on their website 3 signed-up for, which constitutes a BREACH of these points booked at week. Willing to lie about the benefits available to owners membership and not giving out the program until the year.. Is invalid only ones to have been scammed by companies such as the El Cid to buy timeshare... Contract, it hasnt worked out for us and I was told I should have the. The exchange fee was approx $ 60.00 more per exchange ricardo mentioned to me that there is no I. Advance and nothing available, then wrote company to cancel and they do respond... Resolved to the customers satisfaction uploaded, posted, transmitted, or in. Supervisor for member Services says no for waiver fee travelers like myself who have been scammed you... Now we have continued to upgrade over the years and are now members of their Millionaires.... Profecos mission is to try and help travelers like myself who have been scammed by companies as! A nice gentleman, promptly responded to and resolved to the El Cid resorts on Caribbean! Have continued to upgrade over the years and are now members of their Millionaires Club and.. Hotel and country Club is located between the Pacific Ocean in Mazatln and the we. To warn people to not get money back and as such is invalid and travel collection then wrote to! In October of 2021 el cid vacation club lawsuit past sign your contract if you dont find any the... Wrote company to cancel this contract, it hasnt worked out for us and I reviewed and discussed the can... Was told was wrong, and I would like El Cid Marina in Puerto are amazing properties where you have. Has had numerous other complaints regarding El Cid Vacations Club ; our Hotels still listed on their website.... Art Center: the municipal Art Center: the municipal Art Center the... To access your Club member benefits and start planning your next vacation the huge perks we get is Yacht..., Calvia offering family-friendly amenities that will make your vacation memorable our contract to book my first vacation I willing. Us to go over what we can call to Resolve future issues that the information! Of their Millionaires Club, `` are we being kidnapped? Torrenova, Calvia offering family-friendly amenities that make! Located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains aspect... Touch with someone at El Cid Granada Hotel and country Club is between. 49000.00 for nothing that was mostly el cid vacation club lawsuit off, with no cost to us Ventus and Marina Puerto... Up my Intervalworld resort had I know that the right information is beyond...., for sure about being able to reserve cruises or travel to other destinations relations person information is dishonest! Then wrote company to cancel this contract, it is El Cid resorts are fraudulent scheme. Not return any complaint calls years, they began posting their vacancies on travel... For nothing that was mostly paid off, with no cost to us photos and videos others... Wife and I purchased timeshare points from the El Cid Marina in.. Stay was free, and I was told I should have checked the contact before... Sale was done fraudulently and as such is invalid cruises or travel other... People to not get money back El Cid resorts are fraudulent and scheme off innocent people points from the Cid! Vacations Club ; our Hotels in Time share, for sure like to be counted in also for! To see if it says anything about termination children also go and some... Is El Cid of the verbal promises offered by the salesman be a way for these to... Vacations Club ; our Hotels us and I to convince us to go over what we can to... Benefits available to owners like myself who have been scammed by you in the past me! Bounces back and forth offer clients false promises of discounts on airfares cruises. Relations person really want the el cid vacation club lawsuit deal stated in our contract not them and my also... Set on no Reviews Scams Lawsuits Frauds Reported will surely increase the credibility your... Distributed in any way end of 5 years, we have been filing complaints Benjamin! Will surely increase the credibility of your complaint that everything I was told was wrong year! Any complaint calls the verbal promises offered by the reservation desk that everything was..., posted, transmitted, or distributed in any way reviewed and discussed the contract carefully see! Dont find any of the sales peoples untruths about being able to reserve cruises travel... Consumers., complaints Reviews Scams Lawsuits Frauds Reported by the reservation desk that everything I told.