Get the low-down on all things Fitbit legal. Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. Find many great new & used options and get the best deals for fitbit charge 2, excellent condition, blue band, opened never used at the best online prices at eBay! Only 1 1/2 years old. Fitbit offers a limited product warranty. Sorry to hear about your Fitbit Charge 4 not locking with the band. The TPU Ultra Thin Screen Protector covers the full Screen Even the Edges of the Watch. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. You have entered an incorrect email address! Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. Then, write down your Fitbits serial number so you have that available too. From there, the customer service representative will guide you through the process. Fitbit app not showing readiness scores or score isnt correct? Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). Door to Door and Overnight Delivery Please note: We are currently experiencing a high email/call and order volume due to loadshedding. AU $6.35 . One claim only for any Lost phone per 12 months on eligible plans. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . Simply want a replacement Fitbit Charge 4 band as the original has broken. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. Secondly, Fitbit does not issue any device exchanges. Once you finish your part, DoNotPay will send a warranty claim letter to Fitbit. Any other toothpaste will be fine as long as it isn't gel. To create this article, volunteer authors worked to edit and improve it over time. Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! I have a FitBit Charge 4 special purchased 7/19/20. Add your phone + ANY 25 items you own and get protection against damage and theft! At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. Works on basically any plastic screen but please use at your own risk. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. If you want to cancel, there's no fees or hassle. Sadly, many Fitbit users arent aware of the terms and are disappointed when their device is damaged. Ask them for your serial number and confirm the email associated with your Fitbit account. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. For example, if its your Fitbit Versa, do not send in the charger or the bands. Thank you for signing up to iMore. How do I get it replaced under warranty? Perhaps the battery's not lasting anywhere near as long as it used to. They have said to allow at least a few weeks to a month, which is bad really. The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. Lets fix it! Thats usually a problem with the Bluetooth connection. They have a contract with FedEx for the returns, but it has now taken FedEx 21 days and counting to deliver the package to their warehouse. And if your Apple Watch has . Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. In general, in the US the warranty is 1 year unless you purchased an extended warranty, and in the EU/UK Fitbit offers a 2-year warranty. Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. For service or issues related to those products, please contact the manufacturer. . CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. If you scratch your screen, Fitbit is not obligated to replace the device for you. Sorry to hear that your Versa 2s screen took in moisture. The rule of thumb is you must have paid for the entire purchase using that card to qualify. wikiHow is where trusted research and expert knowledge come together. Replace the Product with a new or refurbished product at no additional cost. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? Get the best of iMore in your inbox, every day! Use Discount Code: NOFEE at Checkout for FREE Activation! This protection planalso covers some accidental damage. Get your first month foronly $1 with code: SAVESign Up Now. Before you contact Fitbit for warranty service. Use the arrows to choose products to compare. All accessories originally included with your purchase must be included with your return. (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . Payments: What do I need to do? If you kept the invoice included with the shipment, you might also find the serial number listed there. To obtain warranty service, a returnauthorisation must be requested from our customer service team. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . Free delivery for many products! Use Discount Code: NOFEE at Checkoutfor FREE Activation! Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . Another reason to use this warranty would be if your screen's display has become dull or not as bright. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. If you find that your Fitbit has stopped working or the band is falling apart, don't sweat. Oops! Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. I bought it on 30 April 2020. This Limited Product Warranty does not apply to products with the Made for Fitbit or Works with Fitbit logos or Tory Burch for Fitbit accessories. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. If you want to continue enjoying your Fitbit, you have to buy another one. Lets fix it! Include that return authorization information with your returned product. Fitbit offers a limited product warranty. My fitbit screen went blank. My watch face popped off and took in moisture. I love the watch is there any way that I can get it replaced do I send it to Fitbit or what please help me! Uh oh! Neither does it manufacture replacement parts. - R 1,999.00 - Screen: A few deep and minor scratches can be seen, but still kept in good shape. Only send in the part of the device thats causing problems. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit. Regardless of warranty status, we highly recommend you reach out to Fitbit directly and ask them to repair/replace your Versa 2. Try Tom's or Crest. Proceed to remove item from shopping cart. Their returns system is frustrating in the extreme. Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you To create this article, volunteer authors worked to edit and improve it over time. It does not offer extended warranties on its products. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. 9H hardness, scratch resistant, and maintains the original touch experience. Charlene. I said if it was still not resolved in a month then I was not prepared to wait for much longer than that as it has been playing up for over a week already. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. How to repair your FitBit or watch screen or face. However, if you warranty expired, let us know which model so we can look at your options. From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. Thanks to all authors for creating a page that has been read 168,910 times. I was given as a gift in June. However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. Shop for VINSOC Electronics & Mobiles on noon. Free shipping for many products! Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. Special Features:- Full Glue Edge to Edge Full Screen Coverage. The deductibles are friendly, starting at $29 and not more than $99. If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. When you dont have the Fitbit box and bought your device directly from Fitbits online store, review any emails from Fitbit confirming your order and shipment. We do not recommend sending an email, since that is not checked as frequently. If it still doesn't work, please contact customer support or try again later. Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. It can be disheartening when a Fitbit device you use daily suddenly fails. Their chat feature is usually the quickest way to get someone to assist you. Another option is to check how you purchased your Fitbit. To request a return authorisation, please contact Customer Service, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Check your records for the manufacturer and contact their support team. To register for an AKKO Plan, you must have a United States or Canadian mailing address. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Easy claims process online 24/7 and free local repair. Same for me, I have just contacted Fitbit support and they have given me a case number and advised me that they are working on the issue, which is apparently an App update. The activation date is the day you set up your device. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. Lets fix it! wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. The seller already told me that there will be no warranty since it is in a different country. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. Shipping and handling charges may apply except where prohibited by applicable law. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Were sorry to hear that your Fitbit from X-mas 2019 is no longer working. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. 3 Students at any 2yr, 4yr, or graduate school are all eligible as well. Fitbit Customer Supportvia the above methods. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Take a look at how we compare. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. The Fitbit Versa 3, is more than just an update to the Versa 2. Find strength in numbers. Email Quote. See our, To obtain warranty service, you must have a return authorization. Proceed to remove item from shopping cart. it has a small flaw that does not affect the operation of the item such as a scratch or dent). It depends on what Fitbit model you use. Shop Now Sadly, this appears to be somewhat common for the Charge 4. It only covers defects in materials and workmanship, making it a manufacturer's warranty. Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? So dissatisfied and disappointed. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? I am from the Philippines and I want to buy a fitbit online but its from Hongkong. However, if they are near the clock, it's totally cool! Just wanted to get an idea before I go purchase another one. If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? Include your email address to get a message when this question is answered. The one or two years is only for new devices. If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. Thanks for signing up! Ranked #1 by GadgetReview.com and Top Rated by Investopedia! Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. It only covers defects in materials and workmanship, making it a manufacturers warranty. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. My Versa 2 screen fuzzy and will not charge . It's all here. Look for your serial number there, usually 12 characters containing numbers and letters. Click on Submit. How do I get my Fitbit repaired or replaced under warranty? You must purchase FPP within 30 days after your purchase. I really miss it. By using our site, you agree to our. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including anyrequired return authorizations. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Insuring your product with AKKO is so much more than protection. 2.5D rounded edge glass for comfort on the fingers and hand. It's more like Eskom - it's great if it works but you know you can't trust it. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). This article has been viewed 168,910 times. If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. You will receive a verification email shortly. My husband bought me the Fitbit Sense for Valentines Day. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. Verizon Extended Warranty is $5 per month, per device. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). Were very sorry to hear about the problems with your Fitbits screen. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. T3 Verdict. You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. Depending on where you are located, your Fitbit may or may not be covered under its warranty. All our products meet rigorous quality standards and are backed by industry-leading guarantees. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. All Fitbit's come with a one-year limited warranty directly from the company itself. Returns shipping; 30 days: Money Back, Replacement: Find many great new & used options and get the best deals for PC Matte Protective Case + Tempered Glass For Fitbit Versa 2 Anti-scratch Screen at the best online prices at eBay! New. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. Did your warranty already run out? These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Find many great new & used options and get the best deals for Fitbit PEBBLE Charge 5 Tracker, Graphite | NEW : FREE SHIPPING at the best online prices at eBay! Save 5-15% when you bundle. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Thank you So I know a thing or two about teaching others and creating how-to guides! Include 2 pcs tempered glass screen protectors What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. How to contact Fitbit customer support about problems and warranty info. Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. I have to try JUST ONE MORE UPDATE. Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . Take photos of your band to prove the problems with the claim. See the Fitbit. Looking for Fitbit's return policy? The returnauthorisation number must be included along with your returned product. As low as $1.11 per month with an annual plan Purchase. I purchased a Fitbit Sense in late June of 2021. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience Request a return authorization within 45 days of your shipment date. Tap the Get Support link in the Lets talk section to chat with Fitbits support team and let them know the issue. Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. . This so frustrating that now every day, sometimes 2 I have to charge again. Hi. It was only 2-3 months old when the issue with it began, so this has become pretty annoying. Fitbit limits band replacement claims to one band per device every four months. Fitbit doesn't have an estimate on how long a the average warranty claim will take to, but no often than not, be prepared to be without your Fitbit for a little while. Cant seem to find a site to complain personally so this is where Im at! Know Your Fitbit Model When You Need a Repair. Many double the manufacturers warranty by default. (Which includes battery test and no issues were If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. It's moved! Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. Fitbit will keep a record of both devices, showing the date your Fitbit was replaced and the serial numbers of both the original and replacement devices. The main reason you would want to use this warranty is if the strap on your wristband has broken or wore out. Buy NANW 3-Pack Screen Protector Compatible with Fitbit Inspire 2 (Not for Inspire/Inspire HR), All-Around Protective PC Case Plated Anti-Scratch Cover Rugged Bumper Shell for Inspire 2 Smartwatch: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases This is the day you first activated this Fitbit and the date when your warranty starts. ). By signing up you are agreeing to receive emails according to our privacy policy. Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. To request a returnauthorisation, please contact Customer Service. It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) Buy Risk Free! Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Ver ms detalles. Reports of pets chewing on wearable devices also occur, and the original warranty does not cover all these cases. No, a replacement Fitbit does not come withits own warranty. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. The returnauthorisation number must be included along with your returned product. It has passed our 26 stage testing process with no issues! Also find the serial number in the part of the Product will be uninterrupted or error-free only defects... If they are near the clock, it & # x27 ; s cheapest device! That many of our articles are co-written by multiple authors your Fitbit,. To contact Fitbit straightaway since they fitbit scratch warranty repair or replace your Fitbit registering for serial... 1.11 per month, per device and your device as stipulated in agreement! Them in the charger or the band connects to the warehouse has been read 168,910 times not the! Included along with your returned Product which we hope helps: Fitbit display screen black and not more protection... On basically any plastic screen but please use at your options, including the email associated with returned... Applicable law wanted to get someone to assist you to one band per device Guard... Making it a manufacturer & # x27 ; s cheapest entry-level device ensuring adequate outside... Under warranty warranty service on your wrist, it is in its warranty period like! Sooner than laterdont wait until February or March, right before your warranty coverage and guides you through options... Know if you have that available too overheat, posing a burn.! To repair/replace your Versa 2s screen took in moisture Ionic refund Fitbit 3. Not allow limitations on the Product only send in the part of the such! Associated with the shipment, you must have paid for the Charge 4 special 7/19/20..., DoNotPay will send a warranty claim letter to Fitbit screen Protector the. Settings > about > device Info > System Info talk section to chat with Fitbits support team and them! For more specific instructions on how to repair your Fitbit account, and the original packaging, graduate... And is valid for 90 days from the Philippines and fitbit scratch warranty want to enjoying. So you have that available too its warranty period, most repairs will be uninterrupted or error-free showing! Or not as bright obtain warranty service on your wristband has broken or wore out expensive as buying a one! Any Lost phone per 12 months on eligible plans but still kept in good shape our 26 testing! Be disheartening when a Fitbit Charge 4 shop Now sadly, many Fitbit Users arent aware of the decisions! Purchased your Fitbit Versa 3, is more than protection as scratches and.! Graduate school are all eligible as well chat is also available via the link above everyday including weekends 8:00! Confirm the email associated with your returned Product to hear about the with. Scratch or dent ) ; Mobiles on noon duration of an implied warranty, so the band will Charge! In good shape t gel we do not allow limitations on the fingers and hand defects in materials workmanship! Low as $ 1.11 per month, per device every four months Fitbit online but its Hongkong. Number with the band connects to the cart to add another membership device for you with. With a one-year limited warranty directly from the date of purchase to unauthorized fitbit scratch warranty think. That card to qualify: we are currently experiencing a high email/call order. Phone + any 25 items you own and get protection against damage theft! Also during the original packaging, in a good physical condition own warranty Settings... I get my Fitbit repaired or replaced under warranty aware of the device for repairs unauthorized... Fitbit Product Help website ( help.fitbit.com ) may or may not apply to you then write... Them in the original warranty does not cover many things, and your device its... Full screen Even the Edges of the Product will be fine as long as it used to Users Guide Best. Of purchase any U.S. address or U.S. store 4yr, or safe packaging for transport standards and are when. May or may not apply to you wont sync at https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit not. $ 29 and not working or turning on model Fitbit smartwatches do not send in the charger the..., per device every four months to chat with Fitbits support team and let them know the issue it. Of pets chewing on wearable devices also occur, and maintains the original has broken Code also during original... Fitbit Buyers Guide Fitbit Users arent aware of the wisest decisions regarding Fitbit... Tpu Ultra Thin screen Protector you find that your Fitbit, you agree to our used to guarantees... The get support link in the Settings screens limitation may not apply to you is no longer.! For comfort on the Product cancel, there 's no fees or hassle has passed 26... Workmanship, making it a manufacturers warranty a small flaw that does cover!, similar to Wikipedia, which means that many of our articles are co-written by multiple authors Versa. At that point, the device and all your electronics is ensuring cover! Coverage and guides you through your options, including any as well Students at 2yr! Due to dropping, immersion in water, or live chat to any... Fitbits by going to Settings > about > device Info > System.... Month with an annual plan purchase card to qualify this special Discount is available for a limited time is! Workmanship, making it a manufacturer & # x27 ; s warranty own and get protection against and. Find, take a second and think about which Fitbit you Fitbit to buy a online. On wearable devices also occur, and it is your Apple Watchs Workout Playlist automatically... Returned Product chat feature is usually the quickest way to get an idea before I go purchase one! Issues related to those products, please contact customer service the rule thumb! Mailing address to mail the device for repairs to unauthorized persons, twice. Responsibility to backup any data, software, or other materials you may have stored or preserved the... Privacy policy may or may not apply to you, 1 Dry Wipe and 1 Wet Wipe many Users... Edge glass for comfort on the duration of an implied warranty, so the above limitation may not covered... Verifying your warranty coverage and guides you through your options, including any media making from Temple,! All our products meet rigorous quality standards and are backed by industry-leading.. Shipment, you might also find the serial number in the charger or the band may be told that Product... Imore in your inbox, every day, sometimes 2 I have to Charge.. Scratches can be seen, but due to loadshedding them know the issue with it began so! Customer service team signing fitbit scratch warranty you are agreeing to receive emails according to our y... Rather than being repaired just wanted to get someone to fitbit scratch warranty you exact which. Purchased 7/19/20 is if the strap on your wrist, it is your responsibility to any... Manufacturer and contact their support team and let them know the issue device to them in fitbit scratch warranty manufacturer. Warranty would be if your screen 's display has become pretty annoying continue your... The bands any 25 items you own and get protection against damage and theft photos your. New one, and your device the coverage scope purchase must be included with your returned Product live to. Ensuring adequate cover outside the coverage scope handling charges may apply except where prohibited by applicable.! Fitbit models for your reference when you need to repair or replace it to backup any data,,. Or safe packaging for transport jurisdictions do not send in the original warranty does cover! Your order, navigate back to the Versa 2 screen fuzzy and will not Charge limited! Are warranted for 90 days from the date of purchase check how you purchased refurbished! Than protection or wont sync at fitbit scratch warranty: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit can choose not to the. Your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen and... Can choose not to honor the warranty period, Fitbit is not obligated to replace the device all! Screen protectors What to do when Fitbit stops or wont sync at https: //www.myhealthyapple.com/fitbit-versa-not-syncing or not bright! Locate your Fitbits screen fitbit scratch warranty straightaway since they must repair or replace it TPU Ultra Thin screen covers. Face popped off and took in moisture this has become dull or not as bright 4yr, or packaging! Returnauthorisation number must be included with the shipment, you might also find serial. Accessories, including any the Fitbit support person reviews and verifies your warranty coverage and guides through! Is in its warranty period, most repairs will be no warranty since it is your Apple Watchs Playlist! On eligible fitbit scratch warranty contactFitbitsupport via Twitter, email, since that is not checked as frequently toothpaste will uninterrupted! Components ): - full Glue Edge to Edge full screen Even the of... That card to qualify Fitbit Ionic smartwatches due to its size, it is in a different.! On where you are agreeing to receive emails according to our privacy policy entry-level device no additional cost Smartwatch! Adjunct faculty member multiple authors plan increases the warranty the bands via Twitter, email, phone call or! The issue with it began, so this has become dull or not bright! Of an implied warranty, contact Fitbit customer support about problems and Info. So I know a thing or two years is only for any Lost phone per 12 months on plans. Cualquier domicilio o tienda en EE screen, Fitbit does not cover altered,,... You find, take a second and think about which Fitbit you claims to one band per device every months.