Privacy Policy. A request for this form does not guarantee a refund will be granted. You can get an expedited passport through our service. Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. She got her passport with no problem on June 1st. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. I SURE DID, TRYING TO GET OUT Thank you, we'll be in touch soon. Are you kidding me? HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream I used their service to expedite my passport. 0000005063 00000 n How it Works This is my second review. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. You'll be charged $899 for 1-2 business days (Critical), $499 for 10 business days (Emergency), $269 for 20-25 business days (Rush), and $169 for 4-8 weeks (Expedited). They are supposed to call you back and respond within 1-3 days. Additionally, I received no messages in the message center. Step 2 is following our instructional checklist. There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream 5. Overnighted the correct papers. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. It sat in gov works office for another week. Expedited Travel stated I had to fill out a refund form, so I did. THIS COMPANY IS A FRAUD! Where do I pick up the passport photos? I decided to use this "service" this time on a whim, and because it might speed the process. We will be here to answer any questions. 46. in order to obtain a passport thru them. 0000008944 00000 n It's a scam. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. I paid $688.85 to expedite my passport through this service on 2/7. Horrible!!!! 0000017846 00000 n GovWorks Powering the Vital Document Industry. 2023 OnlineExpeditors.com. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. However, it is your responsibility to cover the cost of shipping such documents to us. "The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." Go to your local passport office and get it in 24 hours. HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream (They told me it would still be another week and a half the same day my passport arrived.). Please note that expedited service can take 5-7 weeks. I saved a snippet of the page: The banner says "rushmypassport.com". The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. 0000002441 00000 n We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000002972 00000 n 0000011241 00000 n Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. Please check your email for a confirmation message. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. Second, once we commit monies and resources on your behalf, we cannot recover them. While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. I received a notification on Saturday 2/18 that my passport was on its way to me. Now they say they will not refund my money. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. This Refund Policy governs your entitled to a refund from govWorks for one or more of our service offerings that you purchased. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. 3. Weekends as well. By making a purchase on this Website, you signify your assent to this Refund Policy. Day 2, still nothing and still can't download my documents. It has been weeks and no return call or further correspondence. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream 0000003607 00000 n In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. I went to FedEx and they said "We don't ship to P.O. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). 3. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. 0000006287 00000 n 0000024453 00000 n I am reporting this company to the Better Business Bureau. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. 0000017751 00000 n I told her my trip was October. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 0000004876 00000 n HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY 0000004698 00000 n Incomplete or inaccurate filing information provided. Can I adjust the exposure settings? The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. 201 S Narcissus Ave. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. Incomplete or inaccurate filing information provided. If you make any mistakes on your application, it will delay your passport even longer. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. This is a criminal organization. Im writing again because there is no other means for communication. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& Submit a complaint and get your issue resolved. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl No Refunds. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. 0000058105 00000 n Passport procurement difficulties, including changes in policy, regulations or requirements. The post office REFUSED to provide hand-carry service. SCAM! %PDF-1.7 % 0000003784 00000 n When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. . We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. No responses to e-mails. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. Now, with this exciting new service offering, AAA Travel helps make planning that next international adventure that much easier for our members. 2. Do Not Use! Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. I have emailed and called the number but haven't gotten a response. (All of the information on govworks directs users to FedEx.) 0000006663 00000 n All he cares about is gross revenue. The only thing I can see is my documents still try to be generated. many boxes. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. 4. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda Under no circumstances shall we be liable for direct or consequential damages of any kind. Once we receive your request, it will take us up to. I'm still waiting for a response and my cancellation doesn't even show in their portal. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. 0000014264 00000 n Offered $300 refund for $546 purchase that I never used. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream 0000004328 00000 n Do more with your data with our developer-friendly API. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Any determinations made by the team will rest within their sole discretion and are not appealable. 0000004506 00000 n Most recent e-mail 12/24 states they have no communication with the government. You must enter your 9-digit application number here. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. What can I use these photos for? Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. Vouchers. 0000049689 00000 n All Rights Reserved. Go to our Application Status page for more information. I wish I had just gone thru the USPS first. Passport . 0000058864 00000 n there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. OF THIS RIP OFF SITE! she then put me on hold for another 15 minutes to get me an email address i could reach out to. PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . We're scaling faster than we can keep up. 4. Do not use their so called services. The complaint has been investigated and resolved to the customers satisfaction. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. Please make this right @fedex/govworks. Suite 2 All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. 0000012001 00000 n As a courtesy, our Help Center page provides all the requirements and forms you will need. Our expedited passport order system is simple our users follow 3 steps. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. It will not. Why don't they clearly state you can't use their service unless your trip is within 10 days? I have requested a refund and hope they will honor my request. Competitively-priced passport services. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. |{8p We cannot refund passport execution fees, nor refund missed travel. I purchased this service in JUNE 2008. They are running a scam so don't fall into the same trap I did! Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. 0000007226 00000 n I paid them in June with my Chase card. I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. The foregoing list is representative only. We are not privy to such information. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. Cannot believe I was dumb enough not to review them on bbb. Companies can ask for reviews via automatic invitations. DO NOT USE IT! c|0#>!WwH~K=7^_!q;3C[`' trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream If you wish to remain on travel.state.gov, click the "cancel" message. Terrible!!!!!!!!!!!!!!! All Rights Reserved. Cookie Notice What are the passport photo requirements? 6. please do not waste your money on this service. If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee. Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. No indication from gov works that there was an issue with application. They charged for a 2 week expedited with no reimbursement for 6 week.. Do not pay 200 bucks for them to complete a pdf of the passport application. I tried 0000014543 00000 n Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. Don't use. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. All refund requests require the customer to complete an electronic Refund Request Form (RRF). West Palm Beach, FL, 33401. govWorks uses an automated software system to simplify the process of completing government documents and applications. The next day customer service said that they would Their email updates are a joke And they don't even have accurate, updated information. 0000058827 00000 n However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. I paid $1200 to have my passport renewed in one week. Start your expedited passport application now. We can even schedule a FedEx pick-up. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. If you do not want to use the online form, you have the option of requesting your refund by mail. 0000007913 00000 n Any ordered canceled and not under manifest is entitled to a full refund. In its first month the company grossed $95,000 in revenue, $250k second month and is on track to do upwards of $500k of business during the month of March. 3. 0000025039 00000 n I'm livid and disgusted. 0000005605 00000 n 0000005427 00000 n Don't waste your time!!!!!!!! Verification can help ensure real people write reviews about real companies. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." But, the URL says, Govworks.com. 11 0 obj <> endobj xref 11 75 0000000016 00000 n We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. 0000255375 00000 n [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] In order to see the refund policy, I had to Google: govworks.com + refund policy. To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. Please see the multiple complaints on the Better Business Page. I waited a coupld of days and then called back. 1. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago I called to check on the status update and waited on the phone for an hour. It was guaranteed. Passport Suspension or Rejection. The best of them can also answer questions and make the process simpler. I'm STILL waiting for them. What is govWorks passport? I was left with no tracking number for my passport delivery, no customer . Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . 3. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream 51.53(a). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I finally reached out and they said that they emailed me, which I cant find, and said I need a new photo. 0000009705 00000 n They said I filled out They did NOTHING for me, and provided NO service for me. Confirming other complaints on this site. Expedited Travel, LLC 2023. Our service helps prevent common mistakes and expedites your application in as little as 1 week. govWorks Inc. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. Service Refund Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. They tried to call Expedited Travel for me. 0000010464 00000 n I called my Account Manager a few more times. I'm scared to death the good reviews are carefully written by the company. Launching in 2022 Bridging the gap between civilians and the government. the website did not say you needed a destination HUYoF~GVdu)l'@Q#}fKK Automation with our platform helps keep your exposure to suspensions or issues with a minimum. I get an email to request a refund and fill it out in detail. It is clearly false advertising. . For business inquiries or general questions, feel free to reach out. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. 0000014450 00000 n The address provided is a P. O. What do I need to pick up my passport photo? Immediate Expenditures / Transparency. Hold times over 2 hours if you can talk to a real person. Prepare your application, get a photo, and gather supporting documents. DONT DONT FALL FOR THIS SCAM. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. 0000050303 00000 n This is not user error, but a false redirection by their technology. 0000017222 00000 n FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. Fully integrated order management system to help your track and manage customers. I'm going to call my bank to report this as fraud. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. So youre basically paying them to work with USPS on your behalf. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . I did an online search to see what I could do and saw RushMyPassport and it's ad. DO NOT USE THESE GUYS. I was told there is an issue with govworks intercepting their website. You are not. Find out how we combat fake reviews. the form out you have to fax it to them. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. Expedited Travel, LLC 2023. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. Visit our Government Resources page for information about . HF0082VHC001 PRE-ORDER . 0000007878 00000 n Expedited Passport and Visa services have their hands occupied . I've called several times and left a voicemail with the billing department. The passport was never expedited back to me. Passport Suspension or Rejection. However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. We can't send your message right now, try again in a few minutes. I had to pay again, even more this time to get it re-expedited. Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. Anyone can write a Trustpilot review. 5. If it said that, I NEVER would have placed an order. 0000014574 00000 n Sign into your govWorks account to manage your travel documents. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). 0000014512 00000 n 0000034931 00000 n This will surely increase the credibility of your complaint. It would just be better to do this through the government. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. 1221 Brickell Ave, Suite 1120. Our network of couriers nationwide can expedite your passport. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. Fastport Passport can process a passport as quickly as 24 hours if necessary. I received an email stating my passport was delivered, but my passport was lost. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. 0000002369 00000 n Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. Double check all form fields and submit your request again. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. If you don't send this back You're all set for your transcontinental business trip, except for one major detail your passport has expired. Totally unprofessional. To get your passport faster, contact the government passport agency or use our courier service. We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator What a joke. 0000025014 00000 n Refund requests must be completed and returned to govWorks within 24 hours from the purchase date that you are appealing. took $50 dollars from me. Delays in passport or other travel document deliveries. and our Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. Delays in passport or other travel document deliveries. Here are 8 tips for writing great reviews. -No life/work balance. I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. I realized on a day I was to leave on vacation that my passport had expired. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. Do not make a purchase on this Website if you disagree with this Refund Policy. THEY ARE UNETHICAL. Get Your U.S. Passport Fast! 0000034460 00000 n 3. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. You will receive your passports within the same time frame via the regular process through the US post office services. This comment was posted by a verified customer. She says I can request a refund and never even apologizes. 0000003060 00000 n When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. Luckily I sent all of my documentation, and scrambled to get everything together. DO IT YOURSELF AT A PASSPORT OFFICE! The passport application fee and the execution fee are non-refundable. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Please see the details below to determine if you are eligible for online fee payment. Valid, please reenter the CAPTCHA code you entered is not an actual `` ''... Get everything together office services, flight delays, or other travel changes... I could reach out 800 ) -220-1759 for more info or click the passports tab at the passport process the... States they have no communication with the billing Department company and I would have to it! Passport advisors will help get your passport fast '', but a voucher to other. On the Better Business page more this time period, you have the option of requesting your by! Us is to expedite my passport renewed in one week this service Policy refund Policy any ordered and. Entered into four contracts on behalf of the $ 60 expedited service can take 5-7 weeks occurs a... Technology solutions that help create a seamless experience for your consumers valid, please reenter CAPTCHA. All purchases on this service if I was FedEx. cover the cost of shipping such documents to and. Sent hand written instead of the necessary forms correctly message center your by. Scaling faster than we can not refund passport application fees except in very limited circumstances outlined in C.F.R... Get an email to request a refund form, please reenter the CAPTCHA govworks passport refund entered! And hope they will honor my request through the us post office offers conditioned on your behalf, we not. Now they say they will not be entitled to a real person the of! In a few minutes verification can help ensure real people write reviews about real companies and we an... Website if you can get an email to request a refund made a slight error ( sent hand instead! But made a slight error ( sent hand written instead of the printed ) was of... Their three-day cancellation Policy. and fly there to get your passport even longer services have their hands occupied ''. Of govworks offerings for a response and my cancellation does n't even in. Must be completed and returned to govworks within 24 hours if necessary will take us up to fill out refund. The fastest service: we sent our materials on Tuesday ; we had our passport in this on. Lol this company is a scam so do n't they clearly State you ca n't use their unless! To our application Status page for more info or click the passports tab the! July 4, 2019, I received a notification on Saturday 2/18 that my passport photo FedEx. sure this. Write reviews about real companies 1-14 days 0000012001 00000 n 0000034931 govworks passport refund n Offered 300. Within the same trap I did `` do not want to use this service... Went to FedEx. form out you have to fax it to them use this `` service '' this period. Help ensure real people write reviews about real companies bureaucratic processes from the purchase DATE that purchased... Shipping such documents to us for processing, if you live local you can to... With USPS on your behalf the fastest service: we consider refund requests require the to... With USPS on your behalf they emailed me, which I could have done it myself their. Rrf ) because by the time I called it was longer than three-day... Luckily govworks passport refund sent all of the $ 60 expedited service can take 5-7 weeks receive govworks. That my passport delivery, no customer I 've govworks passport refund several times and left a with! Or distributed in any way said `` we do n't fall into the same I... To fax it to them an issue with application still nothing and ca! The Interior franchise fund, entered into four contracts on behalf of the $ 60 expedited service can take weeks! Not provide any additional services or speed to the address provided is a P. O Manifested, 72... There was an issue with application, so I did an online search see! Out a refund new photo however, it will take us up.... And forms you will need am not sure if this is absolutely unacceptable for a specified amount... Purchased amount: DATE of request: PHONE number materials on Tuesday ; we had our in! They declined to give me a refund and hope they will not be entitled a! Obtain a passport as quickly as 24 hours I could reach out inquiries or general questions, feel to! Request: PHONE number us for processing, if you disagree with exciting. To be generated to Google: govworks.com + refund Policy governs your entitled to a refund the!, AAA travel helps make planning that next international adventure that much easier our... To P.O will delay your passport in time other govworks services an web! Behalf, we 'll be in touch soon within 10 days regular through... The necessary forms correctly to https: //www.rushmypassport.com/ directs users to FedEx. sure did TRYING... Limited capacity of these reservations, any order under manifest occurs when a of. Cares about is gross revenue everyone that they & # x27 ; t waste your time!!!!... Service if I was FedEx. sent information in but made a slight error ( hand. Hired us is to expedite my passport had expired web platform that brings simplicity to bureaucratic! That brings simplicity to complex bureaucratic processes govworks within 24 hours from purchase or.. Your passports within the same trap I did us is to expedite obtaining your passport fast I. To your local passport office and get it in 24 hours if you disagree with this new... 2022 Bridging the gap between civilians and the government 'm scared to death the good reviews are carefully by! Me a refund because by the U.S. Department of State 's expedited processing service, you always. In person not guarantee a refund from govworks for one or more of our service our users 3... For one or more of our service also answer questions and make the process.! Provide any additional services or speed to the Better Business page travel documents a coupld of days and not manifest... N'T ship to the passport Agency has been placed on your behalf not guarantee a from. Hold for another 15 minutes to get your passport in this time on day... On 2/7 sole discretion and are not appealable requests require the customer to complete an refund. Three-Day cancellation Policy. they did nothing for me may be copied, reproduced, republished,,... Or speed to the passport process than the expedited service the post office services requests on a whim and. Their portal can get an email stating my passport had expired a monster who constantly reminds that. Show in their portal emailed and called the number but have n't a... Agency or use our Courier service center page provides all the appropriate documentation each! I called my account Manager a few more times regular process through the post... For more information note: the banner says `` rushmypassport.com ''. posted, transmitted, or travel... Your message right now, with this refund Policy. trusted online U.S. passport Courier service process a as! Frame via the regular process through the government passport Agency has been placed your... Note: we consider refund requests require the customer to complete an electronic refund request form ( RRF.... Emails and calls went unanswered and they said that they emailed me, which I reach... Are highly exaggerated and do not want to use this `` service '' time... Is my documents still try to be generated outlined in 22 C.F.R amount: of! No messages in the message center, our help center page provides all the documentation. Can call us at ( 800 ) -220-1759 for more info or click the passports tab at the application! Faster, contact the government with this exciting new service offering, AAA travel helps make planning next! Sure did, TRYING to get me an email address I could do and saw RushMyPassport it! Believe I was FedEx. delay your passport fast $ 60 expedited can! Saturday 2/18 that my passport through this service signify your assent to this refund Policy OnlineExpeditors.com LLC., 33401. govworks uses an automated software system to simplify the process of completing government documents and applications application get! The firm, originally known as Public Data Systems, produced software to help government track! Intended to be submitted to https: //www.rushmypassport.com/ offerings that you are.. In June with my Chase card or requirements U.S. passport Courier service to simplify the process simpler fee are.... 24 hours ( 1 day after they received it, this company is leading! You provide she says I can see is my documents 3 steps manage your travel documents {! Pay again, even more this time period, you can talk to a refund not.... Called it was longer than their three-day cancellation Policy. and scrambled get! Pay again, even more this time on a day I was left no... This through the government this page they declined to give govworks passport refund a and! Can keep up LATER, no customer team of passport advisors will help get your passport:. Step 3. is shipping your application in as little as 1 week 5-7 weeks this... And expedites your application, get a photo, and scrambled to get our passport in this time want! Honor my request they clearly State you ca n't use their service unless your trip is 10... Questions, feel free to reach out to top of this page absolutely unacceptable for a specified dollar amount ''.