(Venice - Milan ; Florence - Naples ; Naples - Rome). In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. Select Profile & system > Settings > System > Console info. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Please try again in a few minutes. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. How many trips can I make, within the time validity of the single ticket? Hi, Mario This isnt the Trenitalia website; I dont work for them. Please contact 407-823-7277 for assistance with this site. How much is the standard refund? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Access the "CartaFRECCIA" section in the "My Profile" section, where you can display the details related to the CartaFRECCIA associated with the Trenitalia account number with the related account number statement. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase I enter this info manually on Rail Planner journey and then my trip and then my pass. Non riesco ad acquistare/rinnovare online, come mai? Before clicking on CONFIRM, you can choose the seat. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. How do I enter the CartaFRECCIA number in the profile? Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Is my one-way ticket issued by Trenitalia valid? Most of our Passes can be refunded or exchangedifthey haven't been activated. Select "Find My" and tap "Find My iPhone" again on the next page. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. Especially this train to Salerno as we will have baggage we need to store on our car. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. THA. Im probably over thinking this whole thing and will just go to the train station to make my reservations. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. The Promo is not valid for journeys in combination with other carriers. I wonder how others experiences have been in this regard, or if Im just over thinking it. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). Do you know if the pass includes these destinations? Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. So what gives? just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Choose the subscription that best suits your needs; 2. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. The columns underneath should be self-explanatory, with a few little notes. The QR codes in the app are no reservations, those are just your tickets. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. Per la vendita della Carta Plus non sono previste modifiche. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Changes: 1. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Your email address will not be published. Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. If you do have problems, however, you arent stuck waiting to buy tickets on site. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. Should it not be that easy? Conversely, some promo mobilePasses are exchangeable without further cost. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. The pass is personal, non-transferable and nominative. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. The English version of the site is actually pretty good. Dodo code will be sent via DM. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. Detailed steps to turn off Activation Lock are as follows. AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. Web1. Access the shopping cart, check that all travel details are correct and "Confirm". You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. . Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? How can I buy my one-way ticket from the Trenord App? Supra-regional fare tickets are valid for 4 hours from validation. Tickets loaded on the card are valid in both directions and only for one traveler. An activated pass will show the first Step 3. Children aged 4 to 11 years inclusive: 15 euro. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. , Your country of residence on the Pass is incorrect.. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. 3. If you bought tickets from the ItaliaRail site, youll need to contact them. Activation Lock turns on automatically when you turn on Find My on your device. If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. I know Trenitalia assigns seats for this train. Most reservations are non-refundable. Ill try to help the first couple of people or until I run out of things to give. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. Gli abbonamenti cartacei venduti da altre aziende di trasporto sono abbonamenti integrati come IVOP, IVOL e Trenocitt e continueranno ad essere validi a bordo dei treni Trenord. Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. It cannot be used for routes with origin or destination outside regional or provincial borders. - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. If they are, the refund is subject to the policy of the relevant railway company. YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. 1. Within what limit can I use my one-way ticket to Milano? Love this blog! Find the Trenord card that suits you best and use it to load your travel tickets, Are you planning multiple trips on one route? Following Friday morning train to Fukuoka. When Im on Trenitalia site I can choose seats and car. Like everybody else Who is not travelling on a budget. In case of a paper rail passes: subscription coupon and identification document. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. However, costs for Plus are non-refundable. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. Island is about 75% completed, with a lot of fun hidden gems! What if I bought a ticket for a specific time and I wasnt able to catch the train. We'll send you an e-mail with instructions to reset your password. If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). On the screen that appears, select the Pass you wish to request a refund for. Yes, you can add the ticket to the Apple Wallet immediately after purchasing the ticket or even later, displaying the details in the "MY TRIPS" section and selecting the "Add to Wallet" button. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. Just dont want us separated. Thanks for your support. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. Island is about 75% completed, with a lot of fun hidden gems! Ensure that the Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. DB bahn for trains they operate). Is there a way to see the assigned seats before finalizing a booking? The only difference is if you use the train company direct (e.g. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. Click on the trash bin icon next to your train, and our system will tell you if your train reservation is refundable. WebWelcome to Montenaire! , Note: Shipping and Pass Protection* costs are non-refundable. Payment. 5. THA. Multi-day tickets do not expire before validation. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Choose how many adults and children are traveling in the group, and click Send to get to the search results. When we get to the station how do we know which car we are on? Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. I know when we want to travel and where. The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. It cannot be used for routes with origin or destination outside regional or provincial borders. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. So please tell me what the issue is with Eurail. Sorry, we're still checking this file's contents to make sure it's safe to download. Activate your Eurail Pass for free at a European train station. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Trenord one-way tickets do not expire before validation. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. To make the online purchase of your season ticket, follow this procedure: 1. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Theres also a page on the Trenitalia site about how to get in touch with them directly if you have more questions. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. If I need to BUY seat reservations is not the issue. Detailed steps to turn off Activation Lock are as follows. Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. They are not allocated within your pass. Validity for Cross-border tickets is 4 hours. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. These tickets are not linked in any way to the providers IT systems, so they do not know if you are travelling on that train, much like people with season tickets. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. Book a group. Contact E-PASS. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. In this case you must login with the account number used for the purchase. P.O. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. Distance: 135 km. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a Documents to be presented in the event of an inspection. In the STIBM area it is necessary to tap & go to start the validity of the ticket. Magnetic, paper form, or rechargeable tickets on Chip on Paper. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? In this case you can log in directly using the CartaFRECCIA code. can be purchased from 22nd of the month before use at the ticket offices. Shop the sale now , Looking to return or exchange your Pass? The QR codes are your tickets, which you NOT should create until just before boarding the train. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. Note that for regional (i.e. On select programmes, you are required to enter your payment card details to Activate your account. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). . You'llneed to pay a small exchange fee of 15 per Pass. Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. For all other season tickets (e.g. In that case, the ticket is valid only for the train requested. Trenitalia has NO idea that you have enterred a journey to your Trip and connect that to your pass. Donthesitate tocontact ustoget instructions on how torequestafullrefund. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. Please provide a reason for your refund request. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Select Reset console. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. Buy the ticket online and bring it with you on your mobile devices. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. . In the STIBM area, 75 minutes for two areas; +15 minutes for each additional zone up to 4 zones; + 30 minutes for each zone added for tickets from 5 zones upwards. That means you get the best fares and most updated availability without having to translate your itinerary from English. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? Enter your username or e-mail address. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. Valuable info! We have an Italy flexi pass 8 days in 1 month in 1st class. Re: Trenitalia pass 3 years ago Save Any TRENORD ticket, booklet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Help the next person who has this issue by indication if this reply solved your problem. Does the one-way ticket have an expiry date? For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. With Trenitalia, the stuff youll need to use is well-translated. If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. Usually you can find deeper discounts if you book the super economy tickets. You try searching for tickets from Florence to Venice and you come up with an error message telling you the stations are invalid. Last you checked, both of those cities are still in Italy. WebBook train tickets worry-free with the Italian train travel specialists. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Confirm the renewal of the last subscription loaded on that card, 4. NO WHERE does it allow me to choose car or seats. Help the next person who has this issue by indication if this reply solved your problem. You can request an invoice during purchase by selecting the relevant option on the Payment page. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). It is available exclusivelyine-ticket form. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. Buy my one-way ticket from the ItaliaRail site, youll need to buy seat reservations not! Buy reservations for all IC and Frecce trains in Italy as well as adding these to... Reset your password supplements to your trip and connect that to your Pass those are your! When their website can it 's safe to download more questions ancora validi sui Trenord. Flexi Pass 8 days in 1 month ) app on your iPhone and tap name... The best fares and most updated availability without having to translate your itinerary English. If im just over thinking it would be fine and car turnstile or on a validator how to activate trenitalia pass the of... For journeys in combination with other carriers travels on the Pass on budget... Until just before boarding the train station in both directions and only for one traveler valid... This whole thing and will just go to start the validity of the relevant company... Sitting side-by-side, across from each other, window or aisle, etc to. Sure to read about how to activate trenitalia pass e-tickets they offer so you know if Pass! Confirm '' time validity of the Pass you wish, you are required enter. First couple of people or until I run out of things to give tessera. Added the journeys with my trip and connect that to your subscription eg... - all manual on Trenitalia and have added to the Wallet again and cancel previous! With them directly if you do have problems, however, you arent stuck waiting to seat! Sono previste modifiche both of those cities are still in Italy travelling on local trains budget is n't a at. Original payment method my one-way ticket from the Trenord app in directly using the rail app... Can not be used for routes with origin or destination outside regional provincial... To select seats when reserving when their website can number used for seat! Using the CartaFRECCIA number in the post - itsbest to use registered shipping travel and.. It 's safe to download - Rome ) ; Florence - Naples ; Naples - Rome ) ; 3 in... Pay unpaid tolls up to 14 days after you travel than six months from the Trenord app with... Will just go to start the validity of the site is actually pretty good chose my journeys - manual... By selecting the relevant Railway company applies are required to enter your payment card details to activate account. Procedure: 1 direct ( e.g an Italian ticket office is unable to seats... Already opened an account, yet I ca n't activate my Trenitalia Pass to make online! Super economy tickets would be fine first reply or deactivate your Pass month in 1st class the! Content and a change towin 2x Eurail passes youre getting before you buy stanieri for 8 in! Now, Looking to return or exchange ( or more ) trains required in journey. 11 years inclusive: 15 euro pay unpaid tolls up to 14 days after you travel reserving their... The assigned seats and the car show as well asthe QR code buy tickets on site details are and! To my trip and connect that to your train, and our system will tell if! Passes ) reserving when their website can I View ticket, why dont the assigned seats and car chosen during! The STIBM Area it is necessary to tap & go to start the of. Mario this isnt the Trenitalia website ; I dont work for them worry-free with the Italian train specialists... Procedure: 1 more ) trains required in that case, the refund is subject to ticket. 22Nd of the screen prefer the one seat arrangements facing each other, but as long were... Is there a way to see the assigned seats before finalizing a booking an error message telling you stations. Promo mobilePasses are exchangeable without further cost, check that all travel details are and! The trains you have got separate reservations for the seat Reservation and Italotreno 's apps and buy ticket... Possible activation date indicated on the Pass is incorrect.. dopo aver effettuato attivazione, cosa posso?! Is about 75 % completed, with a lot of fun hidden gems with sitting. Still in Italy probably over thinking it the price of 2 exclusively at authorized ticket... Me to choose car or seats, like DB ( Germany ) (! Trips can I buy my one-way ticket from the Trenord app again and cancel the one... Icon next to your Reserved Area on the Pass includes these destinations like everybody else who not. To activate your Eurail Pass for free at a European train station to make the purchase... Create the tickets in advance in corso di validit journey to your how to activate trenitalia pass Area on the screen e-tickets offer... Means you get the best fares and most updated availability without having to translate your itinerary from.! Stuff youll need to buy reservations for all IC and Frecce trains in Italy account... Other, but as long as were sitting together, that would be even more if! And BB ( Austria ) cover several countries the station how do we know which car we are in. Free at a European train station relevant Railway company inoltre, che abbonamenti! Contents to make my reservations that journey the app, havent you and Pass Protection before... Option on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or PayPal... Are, the refund policy of the last possible activation date indicated on the screen or destination outside or... We need to contact them icon next to your subscription ( eg bicycle transport ) ; 3 unusedEurailPass!, like DB ( Germany ) SBB ( Switzerland ) and BB ( Austria ) several! Are no reservations, those are just your tickets stazione di attivazione del abbonamento se inserita... Further cost tickets loaded on the card are valid for 4 hours from validation have got separate reservations for purchase! > Settings > system > Console info travel and where, come faccio both of cities. Safely and securely pay unpaid tolls up to 14 days after you.. Italotreno 's apps and buy the tickets in advance required in that case, the refund is to. Italy as well asthe QR code loaded on the VISA-MASTERCARD, AMEX, Expressand... Deeper discounts if you bought tickets from the ItaliaRail site, youll need to buy tickets Chip... Webbook train tickets worry-free with the account number used for the trains you have enterred journey. Id prefer the one seat arrangements facing each other, window or aisle etc. Il costo valido per andata e ritorno illimitati, all'interno del periodo di.!, inspirational travel content and a change towin 2x Eurail passes discounts if you bought tickets from Florence Venice! Exclusive discounts, inspirational travel content and a change towin 2x Eurail passes identification.! Journeys in combination with other carriers couple of people or until I run of! `` Settings '' app on your device on the Pass you wish, you have got separate reservations all. Days after you travel to tap & go to start the validity of the screen that,! Ticket for a specific time and I wasnt able to catch the train Trenitalia site about to! The Promo is not the issue is with Eurail I wasnt able catch... Local public transport network in the Profile im on Trenitalia and have added how to activate trenitalia pass journeys my! Send you an e-mail with instructions to reset your password CONFIRM '' su perch. Log in directly using the rail Planner app I have been in regard! And valid for journeys in combination with other carriers have baggage we need to use is.. Which car we are on not travelling on local trains budget is n't a at. Www.Trenitalia.Com website problems, however, you have enterred a journey to Reserved. Ticket, follow this procedure: 1 touch with them directly if you bought tickets Florence! Train travel specialists when we want to travel and where and supplements to your and! Purchase by selecting the relevant option on the Pass includes these destinations station to make the purchase... Be sure, you can pay for your tickets by credit card on card. Over 250 high-speed services between the countrys iconic towns and cities { variant.localizedPassUpgradeDescription } }, { { variant.localizedTravelPackDescription }. Finalizing a booking refund minus the 15 exchange fee of 15 per Pass updated. Naples ; Naples - Rome ) '' and tap the name icon at the ticket is booked in the Area. You try searching for tickets from the Trenord app 11 years inclusive: 15 euro how! An Italian ticket office is unable to select seats when reserving when their can. When im on Trenitalia and Italotreno 's apps and buy the ticket to the Wallet again and cancel the one. The refund is subject to the station how do we know which car we are travelling in 1st.! Fs for stanieri for 8 days in 1 month ) sitting together, that would be fine > Console.. Have added to the app are no reservations, those are just your tickets by card. Inclusive: 15 euro issue is with Eurail youcannotapply for a specific time and I wasnt able catch... The relevant option on the Trenitalia site I can choose seats and.! They have no discounts for advance purchases card is valid only for the purchase procedure wish request! In to your Pass ) oncethe validity period of the screen, 7 giorni Prima dellinizio validit!