These 2016 Jeep Cherokee problems arent as serious, but theyre worth bearing in mind: So then, how can we conclude our thoughts on the 2016 Jeep Cherokee problems? Please advise. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. The manufacturer was not contacted. Took it in to the dealership and they said it-s my PTU. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. Either situation could result in a crash or injuries. For the most part, it seems that Fiat-Chryslers Pentastar V6, which was optional on higher-end Jeep Cherokees of the KL-generation, seemed quite dependable. The vehicle was not repaired. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. are trademarks of Autobeef LLC, All rights reserved. But with huge stacks of 2016 Jeep Cherokee problems, could this prove that not all Cherokee are as dependable? Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. 3.2 v6 service 4wd light comes on at 63,000 miles. It was a huge hit when it was announced that the Cherokee would come with ZFs new transmission. . From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. 2023 Vehicle History Inc. All Rights Reserved. This seems to be a frequent issue going on with other Jeeps. Car has 104,000 and these are fully contained cases so you cant change the oil. Chrysler's recall number is S38. For repair. What kind of vehicle . This is exactly what happened in all Tigershark engines. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. The service appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. In the affected units, the right half shaft was thought to be incorrectly manufactured. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. 2022, CarProblemZoo.com All rights reserved. Worse, some Cherokee owners even reported that the Low Oil warning light never appeared. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. . Key Points The manufacturer was contacted but no additional assistance was provided. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. Theyll let you know what to do next. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. year to help you gain confidence about one of your largest purchase decisions. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). Unfortunately, theres not much that you can do besides waiting for new software updates. My car should have been included in the 2020 recall on ptu. Auto Repairs Are EXPENSIVE Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. Cost of replacement out of our pocket was to be $3100. Find a high quality auto repair shop or dealer near you . Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. To repair the problem, the oil pressure sensor needs to be replaced. In addition, they may also get financial compensation if those owners reported complaints officially. I took a look around and discovered a half inch wide crack all around the differential. It was a factory defect, as the connectors werent properly crimped. The Bluetooth goes off and on whenever it feels like it. To be more specific, the 9HP48 and 948TE variants. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. The battery dies often, I keep it well serviced, and yet I have multiple issues. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. My car should have been included in the 2020 recall on PTU. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. Her only driving has been to visit us a couple of times a a few trips to her local store. Overall it's a decent small-size SUV. It seems that oil in the electronics could start a fire. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. On her way here afew weeks ago the Service 4WD light came on. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. 00, plus the $120. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. The failure mileage was 97,254. Car randomly looses all power. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. Other than that it's a tough vehicle. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. The contact stated that the transmission warning light was illuminated. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. The manufacturer was contacted but no additional assistance was provided. There was a yellow light that came on and a message that stated transmission needs serviced. These transmissions are a shot in the dark. My Jeep Cherokee is a 2016. Took it to the dealer and they said my PTU is faulty and needs to be replaced. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. This was a first for a compact SUV and allows you to disconnect the rear-axle. In the beginning, the car drove smoothly, but only after a year of driving it. Power transfer unit (ptu) grinding at low gear. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. However, the VIN of my car is not included in those recalls. 2016 Jeep latitude. The NHTSA is the US gov't agency tasked with vehicle safety. The car really should come standard with more power. Service 4 wheel drive is on my 2016 Jeep Cherokee. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. The problem with this vehicle is the software. If you have a for-profit service, contact us. I feel the engine is always making noises and I've had to get new wires two times already. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. I had the problem diagnosed today by the medina auto mall dealership. Thats an alarming figure for any TSB count. The contact owns a 2016 Jeep Cherokee. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. I-m told that at this point the part won-t be available until January. This is assuming that 4-wheel drive traction wasnt needed. Has not been driveable since. During driving the SVS 4WD light appeared on the display. The failure mileage was approximately 63,000. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. It could lead to a recall of affected Cherokees. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. Took it in to the dealership and they said its my ptu. The jeep can seize up and it can stop working. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. California consumers may exercise their CCPA rights here. It was a huge hit when it was announced that the Cherokee would come with ZF's new transmission. Jeep Cherokee all around middle of the road. Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. She lives 2 blocks from work so doesnt drive daily. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . Owners also underwent many impromptu updates at dealerships. Unsubscribe any time. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. The vehicle had yet to be repaired. All Features. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. Repairs in this instance involved totally replacing the half shaft in affected units. The car does not go uphill very well at all and lacks power. Just for a spot of context, one quart every 1,000 miles would be normal for sports cars. We use cookies to analyze & improve your experience, & to personalize content and ads. Get notified about new defects, investigations, recalls & lawsuits for the. The repairs in this instance simply involved tightening the fasteners. 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