The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. From a customer's point of view, the company has partnerships with approximately 3500 dealers across the USA. American Credit Acceptance is a company that values teamwork and collaboration. Your web browser (Internet Explorer) is out of date and no longer supported. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. I forgot my account balance. CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI, AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Website User Agreement and Privacy Statement. View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. Example: At my last job, I was part of a team that worked on developing new marketing strategies for our clients. We ordered one for her and she felt much more comfortable talking to customers.. Underwriter. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . Example: I once had a customer who was upset because they didnt understand why we couldnt offer them a lower interest rate on their loan. Website: https://www.americancreditacceptance.com. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. Funding. Wasn't what I thought I was buying when I bought this car. I do NOT recommend this company to anyone! on Are Ford Credit Interest Rates Better Than Others? It also allows me to get feedback on my own performance as a leader.. Loan paid off 3 months ago, still report as 30 days past due. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. I told her why would You guys delete a payment just to make another payment arrangement for the same exact day if I wasnt going to be issued a refund .. doesnt make sense. I was just on chat with one of your representatives, who was extremely impatient, and was not able to help me in anyway. Im excited to be almost paid off. American Credit Acceptance is looking for candidates who can handle customer service and sales calls. Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 Apr 2016 - May 20182 years 2 months. Payoffs. Automobile Acceptance Corporation P.O. Who are North American Credit Services 's competitors? Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. Verified Customer. . There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. American Credit Acceptance Spartanburg, SC. american credit acceptance corp. american credit acceptance llc. American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. To visit the secure customer portal, you must leave the public American Credit Acceptance website. Corporate Street Address. 961 E Main St I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. Contact American Credit for complete details. Managing more than $5 billion in assets, we start with a common . Hence I should owe nothing to them. How did you handle it? Sunday Closed. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. Kimberly. They, Hannah R. said: These guys are amazing!! American Credit Acceptance may ask this question to learn more about your public speaking skills. Phone Directory. where. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. Get unlimited free credit scores & reports. How much do American Credit Acceptance employees make? Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing. Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. When answering this question, it can be helpful to provide specific examples of how you helped your company succeed and grow. Spartanburg, SC 29302, 866-544-3430 width: 100%; Describe your experience with underwriting and processing loan applications. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. Existing Dealers. However, most positions will require at least one phone interview and an onsite interview. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. Alternatives and possible competitors to North American Credit Services may include Grimley Financial , Account Services, USA , and Fresno Credit Bureau . Follow your bank's instructions for bill payments. No they will do any type of loan. on Is There a Minimum Credit Score for a Car Lease? Are you sure you want to do this. 19 days ago. Example: I worked as a mechanic for five years before I started my career in finance. +1 800 634 1506. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. Ive been with this company since 2020 never had a problem until . Dont go with them . 16 24. American Credit . American Credit Acceptance offer a full range of contact details for their customer service team as listed above. 800-733-2654 Monday Friday 8 a.m. 7 p.m. (CT) ; Other locations. Coordinate, : 33.6046986636, -84.3797870096 ; Phone, : +14043634835 ; Email, : ; Social, : facebook.com/pages /American-Credit-Acceptanc.. 7 people like this. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. Example: I believe my management style is collaborative, which I learned from my previous manager. * Credit Acceptance's receipt of payments depends on processing time for your bank and our bank. American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. Can I get Credit from Ford Car Dealerships? The estimated base pay is $17 per hour. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Call us at 1-866-544-3430. Click "Update Preferences". Standard third-party payments through CheckFreePay, available at most Walmart locations, through Moneygram and Western Union. width: 100%; To visit the secure AppOne Portal, you must leave the public American Credit Acceptance website. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. Send your payment using a check or money order to the address below. Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. We want our managers to be able to work independently. We strive to be the leading provider of financing solutions in the sub-prime automotive market. BBB Business Profiles generally cover a three-year reporting period. . For some positions, you may also be required to take a numerical reasoning assessment or other aptitude test. 2016 - Service Specialist . How can I contact American Credit Acceptance about my bill? Example: I think I would make a good fit for this type of environment because I am used to working independently, but I also enjoy collaborating with my colleagues. Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. height: 10px; NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. Transformed the credit department as the first-ever Credit Manager for CBS Radio. New American Credit Acceptance Customer Service jobs added daily. American Credit Acceptance Corp Contact Information. Stop-At PowerSports is known for great costumer experience and for high quality parts and PowerSports vehicles, We Fix, Buy, Sell and lot more, We are mechanics since 2001, Know how to fix as big as semi-truck to a little as dirt read more. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. 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