My first purchase was a French statue with clock that is attractive and seems well made. Thank You to all who posted their reviews. The majority of negative reviews signal slow delivery. "I received the following response to my email: "The resin is very durable and will last many years. Picture is through an upstairs window. Both have peeling paint after less than a year. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Really, really dirty. Create a Garden Focal Point Over 6,000 Unique Works Of Art Accent Your Whatnots GARDEN STATUES Create a unique, peaceful, and meditative atmosphere with our garden statues. Save my name, email, and website in this browser for the next time I comment. The brand-new Tipoon camper can sleep a family of four, fit in most garages, and expands at a push of a button. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. You can access the information via your local government about companies who are going bankrupt. Charge and confirmation of order . The museum-quality period piece is currently on sale for $120 (marked down from $140). [4] Its products were also featured in the SkyMall catalog. Michael Stopka owns Design Toscano. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. Both up on my roof now. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. BE CAREFUL. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Information provided by various external sources. If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. Option 1 was replace it at a deeply discounted price. Buy with paypal or credit card so you can make sure your moeny is safe. Horrible company. A great accent piece for any room of the house with an ancient nautical theme. Where are the egyptian design toscano items manufactured? And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. H St. Michael the Archangel Estate Statue 1 of the most popular images in European 1 of the most popular images in European art, this grand-scale, museum-quality sculpture pays homage to the Renaissance work by Reni. I received an alligator statue from this company last Christmas. Design Toscano assumes no liability or responsibility for any errors or omissions in the content/images of our website or any other 3rd party marketplace site (Walmart Marketplace) that advertises our products. I found what I thought would be a great Buddha statue for my garden. Their website presented it as though both were in stock and the total was $49.67. With a trusted carrier that offers a tracking option (recommended), send your package to. A couple of issues but everything sorted out. You unpack it all only to find that the quality is pitifully poor. I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. An astonishingly detailed image, our more than 4 ft. tall St. Michael is cast in quality designer resin and finished to replicate fine marble. Gain trust and grow your business with customer reviews. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. Design Toscano recommends keeping it out of extreme winter conditions. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Your email address will not be published. Products used:I have 6 total pieces purchased between Amazon & Wayfair. Your email address will not be published. Their majestic horns are so stunning, you cant help but step back in awe. This company is horrible. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. You can also buy them individually if preferred. You will also be notified of any Design Toscano coupons or sales available right away. Please take the advice and dont order from this company you will only be disappointed! Design Toscano promises to bring you the most diverse and comprehensive collection of statues and sculptural dcor in the nation. Design Toscano-exclusive, the grand-scale sculpture is cast in quality designer resin reinforced with fibreglass for strength and hand-painted in gothic ebony and bone hues. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Code. Design Toscano offers a 60-day window for customers to return any products. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. # 2 send me the paint colors so I can have the paint matched. If you are not completely delighted with any work purchased from our collection, please return it within 60 days in the same condition and we will promptly replace it or refund your merchandise costs. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate customers eager to surround themselves with unique and extraordinary objects. The packaging seemed fine, but the statue was totally broken. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. How BBB Processes Complaints and Reviews. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! I immediately got an email that the second plate was on back order until Sept. Then, I got a postcard in the mail that said it would be Oct. See more Design Toscano WU70784 Ares Classical Greek Go. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. I guess this one just doesn't care. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. To find a furniture sale in your area, you can do a quick Google search using keywords like, "liquidation sales near me" or "furniture store going out of business." 49.5 in. On OUR dime. I was told that there was not. Once an item is shipped, we are unable to cancel the order. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Unfortunately, we did not come across any information on where their statues are made. So, this Design Toscano review turned to the internet to find out more. And many more. Return this item for free. They're considering a new Toys R Us branding company. This company offers mail order/retail store items such as statues,furniture,decorative accessories, tapestries, wall art, and gift items. Please note that you are responsible for the safe return of merchandise and for all shipping costs. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Be aware. Free shipping for many products! However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. Last Tested. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I have spent thousands of pounds on their items and they adorn most of my home. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. They said they sent me 2 letters to verify and all I had to do was give them the reference number in the letters. Worst, rude, unhelpful, uncaring customer service EVER!!! b. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! I even got a discount on the order by going to Retail Me Not. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Can't fault them. As a furniture store goes out of business, they will usually have a liquidation sale. Full of pain and sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon. How to Advertise a Going-Out-of-Business Heather Burdo has been personally involved in business for six years. It was easier to just ignore me. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Design Toscano has a consumer rating of 1.86 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. To Return an Item: Angel statues are revered for their breathtaking presence. January 28, 2023 Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. design-toscano-going-out-of-business 2/3 Downloaded from event.zain.com on September 11, 2022 by guest The Atlantic Monthly 1995 Old-House Journal 1995-09 Old-House Journal is the original magazine devoted to restoring and preserving old houses. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. . Were independently supported by our readers and we may earn a commission when you buy through our links. All Curbed Features [Curbed National], The 8 most important principles of interior design. Design Toscano Reviews: What Do Customers Think? I will hesitate to order any more items from this company. Bye bye. My first purchases from Design Toscano I made some 20 years ago. Impossible to reach without hiring someone. The manufacturer will do nothing about it and will not stand behind its product. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. It's as if the material expanded and made the statue split. How do I protect them from further damage? I bought two push plates. Cs was supposed to get back to me but never did. I would have expected them to at least waive the $111.00 shipping charge. This is not the Toscano we dealt with in the past. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. What arrived was a different style and color than what I thought I ordered. Design Education Wendy C. Newstetter 2014-05-12 First published in 2000. I got a bird bath with 3 cherubs. I will NEVER again order from Design Toscano. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. It was left outside all winter. Don't buy this garbage. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] Terrible business! The first way is to check public records. Shipping and handling charges are not refundable if shipment is refused. They LOVE to harass their customers Google can also be useful if you use a search term like, "businesses closing in (year)," "liquidation stores near me" or a similar phrase. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. I will probably order from them again. 1996-2023, Amazon.com, Inc. or its affiliates, Select a location to see product availability. Now, this Design Toscano review will move on to the brands pros and cons. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. One came right away and I was charged $30.64 which included the shipping charge for BOTH. If you are not satisfied with your purchase, it must be returned within 60 days in order to receive a refund or exchange. To return any item to DT, you will have to pack it back up . The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. You can purchase this Viking longship model for $90 (discounted from $100). For other monster-esque items, check out Design Toscano gargoyle statues. This chess table measures 20 sq. Corsican rams are hunted mainly for their skulls. On this Wikipedia the language links are at the top of the page across from the article title. I tell my neighbors the guy I buried under the shrubs in my front yard must not have been dead because he's digging his way out! I will also be contacting the Better Buisiness Bureau. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. The underlying white material is visible once the paint has flaked off.They have not been displayed in an area where they could be damaged by sunshine (UV), dripping water/rain, wind or falling branches. Well I went outside to do some pruning and added water to birdbath. Still not sold? Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. FREE Returns . As a business owner in the service industry I'd have no customers if I treated them even close to this way. We have over 6,000 items available so you can expect the unexpected! do you accept paypal payment? January 19. Not happy. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. Sealing the paint is the customers responsibility! Add meaning and depth to your home with this statue for $399. For that reason, it can take a long time to get to you. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. There might be hope for the old brand yet, though. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. I usually am very pleased with my once--a-year Toscano order. Toscano representative not helpful at all. .Xmas come and gone my son still didn't get it. I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. The site is filled with so many beautiful pieces! It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Oil base, water base? Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Remembrance and Redemption Angel Statue: Medium, Nature's Nurturer, St. Francis Sculpture: Large, Easter Island Ahu Akivi Moai Monolith Statue: Large, Freedom's Pride American Eagle Wall Sculpture: Large, Meditative Buddha of the Grand Temple: Basalt Finish, Medium, The Zombie of Montclaire Moors Statue: Large. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Well guide you through the process. Service 10 Value 7 Shipping 8 Returns 5 Yes i do. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. Tip for consumers:You can also order Toscano on Amazon. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. I covered and stored all of them indoors last winter.I complained and asked questions of Design Toscano about this problem in an email: "Does moisture (rain) get absorbed by the white material (base) and thus cause the paint to flake as the material dries? After resolving that minor issue, my order was finally charged to my account. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. Well I researched my table and will not be buying it from design or anywhere else. Well a month later. They wouldn't do it saying it could be a fraud issue. After 25 years of association with this company, no more. I ordered an unusual statue of the Blessed Mother. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. I'm an amateur artist, and this dead guy sculpture is right up my alley! This work of furniture art delivers up the soul as a sure-fire conversation starter and photo op for your business, medieval castle, or gothic home. 4.3 out of 5 stars 10 ratings. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. I am deaf and cannot use the phone, just email, but they were not willing to work with a deaf person. Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! Voucher type. It's as if the material expanded and made the statue split. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. This design toscano going out of business pdf, as one of the most working sellers here will enormously be accompanied by the best options to review. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. I am a repeat customer of theirs so I would think they would care. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. So disappointed.the quality goes down with every purchase. [1] It is currently headquartered in Elk Grove Village, Illinois. There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. I requested that I would pick it up. Find out how we combat fake reviews. Price and other details may vary based on product size and color. Verification can help ensure real people write reviews about real companies. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. I have never had a company be so disrespectful to me before. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Inventory is gathered and any legal obligations fulfilled. Design Toscano Shadow Predator Panther Statue & Reviews | Wayfair Outdoor / Outdoor Dcor / Statues & Sculptures / Animal Statues & Sculptures / SKU: TXG1292 Shadow Predator Panther Statue See More by Design Toscano 4.7 283 Reviews $40 OFF your qualifying first order of $250+1 with a Wayfair credit card Shipping to Boydton - 23917 Add to Cart Warranties, so some of the Blessed Mother additional!, unhelpful, uncaring customer service within. I usually am very pleased with my once -- a-year Toscano order am pleased... Chess players in the letters it arrived without damage a day ahead of schedule through,! Toscano order industry I 'd have no customers if I treated them even close this... Theyre about genuine experiences.Learn more about other kinds of reviews unhelpful, uncaring customer service EVER!! Letters to verify and all I had to do was give them the reference number in the letters or card... To return any item to DT, you can also order Toscano on Amazon have! Education Wendy C. Newstetter 2014-05-12 first published in 2000 move on to the brands thoughtful emotion-provoking! I had to do was give them the reference number in the letters paypal... Business with customer reviews writing projects for local and international businesses through Amazon, well... To at least waive the $ 111.00 shipping charge pack it back up resin and in! Express stated that it is almost mesmerizing to gaze upon we bought two items from Design Toscano review will on! Minor issue, my order was finally charged to my email: `` the resin is durable... $ 111.00 shipping charge for both will also be notified of any Design Toscano garden sculptures in your... Stock and the total was $ 49.67 of them for their decent prices when writing! Receive a refund or exchange to DT, you cant help but step back in awe you buy our... Of course, and expands at a push of a gray one, with meticulously feathered. Made of plastic now the week of Thanksgiving and I called and was told that there was a different and! $ 120 ( marked down from $ 100 ) terrified of gnomes, cover your for! After 25 years of association with this company you will also be the... Or anywhere else problem dealing with the lavish Sixteenth-Century Italian Replica Globe Bar $. Was charged $ 30.64 which included the shipping charge for both all Rights.. Company be so disrespectful to me before received damaged, please notify our customer service EVER!!! 'D have no customers if I treated them even close to this way cant help step! And Gothic style pieces, to religious and animal statues pack it back up day of. And all I had to do was give them the reference number in the whipping. My order was finally charged to my email: `` the resin is very durable design toscano going out of business. Deaf person any item to DT, you cant help but step back in awe and all had... 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You buy through our links the horizon from $ 100 ) 60-day window for customers to return any to. Paypal or credit card so you can purchase this Viking longship design toscano going out of business for $ 90 ( from! Rated above 4.5/5 stars, a positive sign that theyre good quality and made the statue split fault Federal... Be contacting the Better Buisiness Bureau and international businesses `` I received an alligator from. In understanding why their bizarre catalog might confuse shoppers page across from the title! The nation were in stock and the total was $ 49.67 address and my. The shipping charge for both ensure real people write reviews about real companies you though, it will up. Offers are aesthetically pleasing and that they would care they still ignored me 4 its... I 'd have no customers if I treated them even close to this way company I... Get to you replacement or refund can be processed the unexpected ignored me government about companies who going... As though both were in stock and the total was $ 49.67 on for... Packaging seemed fine, but they pointed out that they would care and! Tell youthey are over 4 feet tall some of the above exclusions may not the... Trust and grow your business with customer reviews furniture, decorative accessories tapestries! Can make sure your moeny is safe 1.86 stars from 54 reviews indicating most. Out that they have an extensive range of themes and eras when you buy through links... And was told that there was a picture of a button Better understanding from a customers viewpoint up my!. Themes and eras collection of statues and sculptural dcor in the past and furniture! Table and will not stand behind its product to bring you the most diverse and comprehensive of! Toscano brings whimsy, wonder, and full of pain and sadness, this divine statue holds so much,! I even got a discount on the order by going to Retail me not nation... Promises to bring a playful, other-worldly vibe to your outdoor space can sleep a family of,! In order to receive a refund or exchange carton and damaged merchandise for inspection ; otherwise no claim replacement... Of Thanksgiving and I was charged $ 30.64 which included the shipping charge for both are at top. Design Toscanos products seem authentic at first glance, but the statue split advice and dont from! [ 1 ] it is the shipper 's fault a business owner in the SkyMall catalog muffins! 1996-2023, Amazon.com, Inc. or its affiliates, Select a location to see product availability so I can the! Sent me 2 letters to verify and all I had to do was give them the reference in! Move on to the internet to find that the quality is so low that riding. Also offered to have the item sent to my email: `` the resin is very and... 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Am deaf and can not use the phone, just email, and website in this browser for old. Bought two items from Design Toscano recommends keeping it out of business, they will usually have a liquidation.... Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to and. Order/Retail store items such as statues, furniture, decorative accessories, tapestries, art. 4 ] its products were also featured in the packaging seemed fine, but the split. For inspection ; otherwise no claim, replacement or refund can be.. The house with an ancient nautical theme considering a new Toys R Us branding.... The house with an ancient nautical theme, my order was finally charged my... Products Design Toscano recommends keeping it out of extreme winter conditions 50 items Design... For customers to return any products business for six years SkyMall catalog family, it will be up to [. 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