What a horrible way to do business. Returned two days later to purchase matching shirt & misc., approx. When I purchased the items I specifically asked about the return policy. All we can do in store is carry out Ross procedures. His son's voice! Know How To Purchase Stamps & Other Postal Supplies, Where is Certo in Walmart? She said that because I'm returning it in less than 24 hours and the system requires it. I find it extremely unfair that they are literally ripping off customers who pay for their items. That is absolutely absurd to me! BTW, I was purchasing another pair of earrings at this same timebasically an exchange :(. I left the purchase on the counter and it will be a cold day in July before I set foot in any Ross store again. 1: Asking for an ID. And either way I am always good with a store credit because I shop there so frequently. Basic accounting and household bookkeeping practices suggest you should keep your receipts for all purchases. Purchased jeans and a couple of tops from Ross, Lufkin, Texas. However, if you received a defective software, you can exchange it with the same one on providing purchase slip, Should be accompanied with original receipt, Fine Jewelry returns or exchanges should have the original ticket attached and be accompanied by a receipt.Fine jewelry can only be returned to the Ross stores with a fine jewelry department. I was appalled!!! It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" Tags only need to be on swimwear not t shirts. LinkedIn. Most people will adjust to the loss over time. Unlike traditional department stores, Saving money and being thrifty is part of a good plan for managing your finances before and during retirement. I'm so hurt and sad by this! If the product becomes faulty after wearing it then that is your loss. Well, I'm not one of them!!! But as per Ross return policy, returns after 30 days only qualify for their store credit or exchange instead of a refund. The warhead of an air defense missile system is always fragmentation or fragmentation rod. I have been a loyal Ross shopper for a very long time. Plan for Flexibility and Leave Room for Customization. I bought a couple of things at Ross one of them was a pair of shorts when I got home I couldn't find them is there a way to get them if I still have the receipt or I just have to accept that I spent $12 and didn't get anything haha? Some stores are a bit different, but most are pretty fair about it. The refund verification system used by this retailer requires that the receipt number be entered into it, and consumers must also provide a valid picture ID at time of refund. I tired on the costume and it didn't fit. I was really disappointed in the managements way of rudely handling this. We're supposed to give you a reason to come back, not accuse you of something we can't prove you did and then treat you like you don't matter, that's not how it works. So here I was, with a purse that one side of the pocket exposed with a faulty zipper. The people waiting behind me where not happy as well. I always keep my receipt. You now know all the important points that can make your return possible following the Ross return policy. I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? If you do not have the tags, it may be hard for us the verify the item on the receipt. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. We cannot give you customized advice on your situation or needs, which would require the service 12. You can call 800-335-1115 for assistance. Shes been there for years and that entire strip mall is INSANELY HARD TO KEEP AFLOAT. Mrs. Ross Fringed Two-tone Satin Kaftan - Brown $738 $1,230. Also who cares if someone knows your divers license number, that os not sensitive information. You should have no problem if the rreturned item is still new. Suddenly the manager, Nada, at Landmark Plaza denies all returns involving packaged goods- no sealed cans of chocolates, for example and all lingerie in addition. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. slap my items down and push them away so the next customer could be helped. (No tax return so far) The tax here is 9.000 percent. You guys need to reevaluate yourselves. Advancing our Diversity, Equality, and Inclusion (DE&I) commitment, Commitment to our Equal Employment Opportunity (EEO) policy, A comprehensive total rewards package, including competitive pay and benefits, Safe working environments, including COVID-19 mitigation measures, Opportunities for Associates to share feedback, Scholarship program for Associates and their dependents. We are not attorneys and are not providing you with legal article at here. I am very disappointed with my experience. Where is Buttermilk in Walmart? My son just bought some Guess men's cologne and opened it in the store. So I bought it and transferred my belongings from one bag to this one, and once I saw how it laid on my shoulder, I tore of the tag, and threw away the receipt. I didn't think too much of it but, this las visit I thought I needed to complain . Rosss standard return policy is to provide the return of the items within 30 days from the date of delivery. The purse with tax, it was $21.74. She even offered to buy it for me. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'returnsandrefund_com-large-leaderboard-2','ezslot_9',105,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-large-leaderboard-2-0'); Ross keeps the safety of their customers and associates the main priority in these difficult times. Lost Password. Styles, colors and items will vary by store. Question: I bought items from Ross the other day and when I got home I noticed there was a tag missing on a item but it was on the receipt. WOW! Unfortunate cause i did love the original patterns of the curtains i returned. If you are having trouble accessing information on this website, please call 800-335-1115 for assistance. Those who live violent lives tend to die violent deaths. She was half wrapping them i instructed her of how to wrap them so they wouldn't get broken as they did the month before. He added that he would accept the ID of her son who was with her. I was never told I could not return an item that had been marked down. Where is Parmesan Cheese in Walmart? Cashier needs to learn more about return policy of Ross. UGH! 12 answers. Today I bought a pretty cheap spring dress at Rosswent home ,which is a mile away tried it on and was too bigso 2 hours later I returned it and the nice Ross Employee asked for my drivers licesnce and it looked like she entered the dl number into the computer ! To return any merchandise without a receipt, Ross requires a valid picture ID proof which will be entered into their system. Terrible men's department but Ross really has never been that good for clothing. They will not provide returns/refunds if youve already opened the software. He tried them on in store and liked them but when he wore them outside they were not as comfortable. I want to return it, but I do not have the receipt. My mother was a seamstress when she purchased clothing that may have had a few buttons missing or the zipper was ripped out of it, those are things that are easily replaceable. Most stores give cash back if a debit card was used. Tjmax will give you cash back even if you buy your items with a debit card, but Ross does not. What everyone needs to do is contact Ross corporate office and let them know about the experience you have had with their stores. So she said if it goes under $50 then should be fine bc I guess they mail returns over $50 even with receipt? Copyright 2012 - 2023, ReturnsAndRefunds.com. You will get back how you paid for it originally (Given you have the receipt and tags in original condition). I never put them on. I asked her where it states that anywhere, on my receipt or in the store. No MORE good quality and forget about cotton ones. Your email address will not be published. And it appears I will have to have my husband return the dresses. Glassdoor is your resource for information about the Unpaid Extended Leave benefits at Ross Stores. I stood on line for 10 minutes (with only two cashiers). I'm returning all of the clothes I have in my closet with Ross tags and I'm done with this store. When I finally tried on the dress at home the tag was missing. Argentina. I tried to explain the math to the cashier (who happened to be the supervisor that answered my question during the transaction), but she did not follow what I was explaining and continued cutting me off. It was about a week later before I could go to exchange/return them but found out that stores were closed due to the Covid-19 pandemic. We reserve the right to change this Policy without prior notice. Hi i have item that i purchase year 2015 and all item has a pricr tag but can i still return the items. In respondo to DeAnna jones I am a ross associate and I can a sure you , you are entitled to a refund on any debit card as long as it it debit id doesnt have to be the same.exact one just side it or insert it and your on your way, some cashier just like to give you a hard time . 17. I don't know if the person who commented on the jewelry return being declined will read this but, if you do. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); I bought a yoga mat and used it once. Bereavement leave is designed to give employees time away from work to concentrate on these matters. I hardly ever bring anything back but when you do - you meet the most nasty side of the cashiers. Needless to say, I was very angry. Return the item with its receipt and do not remove tags (if any) from any items. They have great home decor items like pictures, curtain rods, candles, etc. (she has not even tried yet). V. Ross return policy sucks! If you like flexible scheduling, a team environment, and great benefits including a generous discount. Did not want give to know. Work where you love to shop and check the link to find your nearest store event and sign up today! I hear the voice of Nathan who left his father to die of grief and misery in my arms, who left the house of his father and left the God of his father. like a representative from Ross to contact me with an explanation for this idiocy. That is totally wrong!! Are you kidding me??? If you wear items don't expect a refund, if housewares are removed from the box don't expect a refund. 5) Understand that we live in a not so great world and people are scandalous and steal stuff and then try and return it. Why? I have been holding to these with receipt waiting for them in Dubois PA to open back up. If you still have any questions about Ross Return Policy, feel free to ask them below we would love to answer . But after this recent experience I will never shop at Ross again.I didn't want my money back, or any kind of store credit. The beginning of this clip features two back-to-back promo clips. I ignored it and said sure because these are the type of people you can't win with and they clearly DO NOT consider the customer always right. (ridiculous & unnecessary). Zachariah Herman. Read on to learn about the Ross Stores' senior discount, as well as other helpful techniques for finding the best items for the lowest prices. In regards to Ross asking for your Drivers license number: its not illegal. The terrible employee ever!!!!! Sales clerks are not friendly and management is generally unhelpful. When I mentioned it to the cashier she said, " I dont have time to fold clothes". 1074. That means that once a products tags are removed or a package has been opened, it no longer has the resale potential and the host store like Ross takes ultimately has to take that as a loss, which if repeated obviously would cripple the business. Login - ROSS Employee Portal. If I do not have a receipt I always get store credit if its not over Ross 50.00 dollar limit. Warning - do not shop at the Layton Ross store. We had a receipt, all item's tags and ID. After the 30-day mark, you may be able to get store credit if you have a receipt, but a full refund is off the table. I spend a lot of money in this store to receive attitude, disrespect and rudeness. The Ross return policy is 30 days, allowing customers to bring their items back to the store. They were much less than the ones I were exchanging which the Associate said it was okay. Ross Stores owns another brand,dds DISCOUNTS. I'm trying to return 2 unused items from Ross within the 30 day policy at the store in La Verne where I bought it. If you wear something a couple times you shouldn't be able to return them just because you no longer find them appealing. I believe you liked the article and found what you were looking for. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! We only offer store credit as a second option for instances like that when customers do not have that first card but they still want to shop, they can use the store credit instead. I was just told today by the cashier at Ross that the Reduced items are final sale !!! Any feedback from Ross would be greatly appreciated. At TJ Maxx when you return for another size they just wave you through. I was like wow he never even left the store, but because he opened it its non refundable. This lady needs some training on how to treat customers. I have spent thousands of dollars at various Ross stores. You lost a good paying customer! So for me it did not take long. I work at ross and it is crazy what people try and get away with. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. I wasn't reprimanded. The refund will be initiated only if approved by their Refund verification system. Accept, Ross Stores focuses their senior discounts on their Every Tuesday Club. i barely just bought this mouse for my laptop and as soon as i opened it the mouse didnt work and their policy cant refund me this might be the worst customer policy i have ever seen i hope i can at least get a replacement. However my advice to you as my fellow consumers are as follow: Agreed with below comment 100% they should really. The fees for the advice of an attorney should not be compared to the fees of do-it-yourself online Thought I would add my experience hope it helps because I came to this site also wondering when my return would go back on my card. I don't routinely return items either. Ross Return Policy For Jewelry, Swimwear, and Lingerie. It took her two minutes to get my receipt number. 16. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. Strangely enough, we are humans too that are on your side but are limited by policy. Ross Refund Verification Process). THEN YOU COULD AFFORD A 90 DAY RETURN POLICY LIKE U HAD 2 YRS AGO. Australia. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. Remember Me. Manager Tells Me I Need My I.d. We are committed to providing an inclusive workplace where Associates can grow, succeed, and contribute to their communities. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. Be sure you really want what you are buying or you may be stuck with it. Very disappointed and if I buy clothes from them again I will be Much more causious. So I had bought a fragrance and I went outside and opened the plastic packaging very neatly. I do a lot of shopping at Rossor at least I used to. Moreover, Ross only operates the in-store return model, if you are facing any issue with your products you can easily return it in-store. This website uses cookies to improve your experience. Probably because they are seconds/not first runs at the factory/imperfect but the household goods seem to always fare well or at least they have for me. Went to Ross bought a phone charger and broke within 24Hrs then returned it bought another in store plugged it in and that one just didn't work returned it and got my cash and left. Bought a jewelry item and was trying to return it. It seems to be some of the clothing items are lacking. 5. Really the worst experience ever! Why would you have a manger in a store that cannot make decisions. For a successful return under the Ross return policy, the store executive will credit the refund in your original form of payment immediately at the store. Some receipts lost and I had to return with my drivers license however they locked my driver license return stating I returned more than 10 times. Having a receipt will marginally increase the chances of your return request getting accepted. It doesn't provide any useful merchandise return info for Ross either especially when the return wasn't denied and the return instructions were followed. WHY??? No pay. But will call someone smart enough to show the nike policy. Get help with out-of-pocket costs that often arise when you have a covered accident such as a fracture, dislocation, or laceration. They will not provide returns/refunds if youve already opened the software. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. Ross Stores, Inc.'s corporate governance practices and policies have been developed in accordance with the highest standards of integrity. Its called override etc. I paid $21.99 ($24.10 with tax) in cash. You can ask for an exchange only if the software turns out to be defective. Ross Stores imposes a professional dress code for the workers as they must handle different positions over time and communicate with the customers. I went to the location immediately (7/8/2018) between 5:00 p.m. and 5:15 P.M., with original receipt in hand. I shop at Ross frequently and hope to not jinx myself here, but I never had a problem with returns in Salisbury. Taz. I wish and pray for that company's sake (bc they are the very few SMART retailers of whom do not offer online shopping which in turn is all returned to that customers "closest store"& comes off thet individualnstores goal for that day, wk, or month. Ok Ross, I picked exactly the same pair of shoe from the store and asked her to show me the difference between these 2 shoes. Gina Heiss Harris. The Ross Senior Discount. Tell you what Ross, you can keep you your disorganized stores, mediocre personnel, and merchandise. The price is right and you can always find what you're looking for. 12/10/2021. If the SKU# (12 digit code) on the tag matches the SKU# on the receipt there shouldn't be a problem returning the item. Stylish clothes for the youngest is online too, so feel free to choose something trendy for your children as well. Other similar brands like Michaels and Sams Club also offer returns without a receipt. I won't but a thing from that ratty store again. Loss is hard. I felt discriminated against and for good reason that I will not go into here. She said that she bought the dress a few months ago for a special occasion and unfortunately, she gained weight and can no longer wear it. I complained that it should be a credit to my Discover but they said the computer would not allow it. I then asked where does it say to the customer that if you return without a receipt and all tags on item that you get whatever the system says you get? I never had any problem with returning to Ross store within 30 days with recipes but my purchases never were used if I want to return it. Did you forget the return deadline? Next day I returned one clothes of about $40. I don't like the idea of my ID info floating around either and I'm with you that it isn't right to demand IDentification when you have the receipt.. Its the worst store cockrell hill dallas 75211 12/14/17 night the manager is discriminatory person he uuses discriminatory lenguage to persons speaks spanish, I went to do a return today at ross the system froze after after only doing one return that return I seen on my bank statement asap the item was then refunded and I still haven't seen the return when I looked a return receipt it says voucher issued.wjat does that mean. Ashley Greene and her husband, Paul Khoury, shared an affectionate kiss in the rain as the two stepped out in Studio City on Monday morning following a gym session. If you want to give an item as a gift, just cross off the price but leave the rest of the tag there. I am very disappointed in ross and use to be a regular customer. I also explained that I loose these papers easily. I was told that because I paid with a debit card and I didn't have a debit card on me that I could only get a store credit. Call corporate. she said take it or leave it(for the small one without tag)unreasonable, unethical and unprofessional. Readers' letters: Big Aberdeen letters, Kate Forbes' priorities and mental health cuts. It was in new, mint, as-sold-as condition with the receipt. Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. You do not even have your receipt and they are already screaming "Next!" Frustrated, she walked away and I asked her - Do you have the receipt? I bought a few shirts from Ross 6/17/16 and like everybody went home and washed them before wearing, and one of the shirts for my husband came apart on the bottom. Janice Goodson. Summary. We have no say over this process. I always plan on a store credit when I return items. Ross operates 30 days return policy for most of its products; if the product you wish to return is unused, unworn and in original condition, you will get refund to your original mode of payment.However, if you are unable to present your item for return in 30 days, you will be eligible for exchange, or you will get store credit for the amount you paid for the product. Wrong move. Isn't that a way to see and know if they have defaults? Clearly the message sent is that they don't value they customers. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. Because it was washed now I can't return it. Go back to the store because the only way they can lawfully decline your return is if the SKU# on the tag doesn't match the receipt. This, too, must be new policy. Just take your product in its original condition back to your local. I returned 2 gift items to Ross Stonecrest Store on Jan.4th 2018, I did not have the receipts. Some types of refunds are not accepted! I was disappointed when I returned a steelers shirt with all tags on and the orginal receipt that I paid cash for as my son lives out of the state. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). I did not walk in it and the labels and tags clearly show that it is refundable. Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. Fun Strappy Going Out Top. I had my receipt also! They seem to find a bad reason. I unwrapped them and held out a pair and instantly knew they wouldn't fit me. U get what u pay forwas the very last two companies ( not one being rose obviously) the ONLY PPL WHO BELIEVE THIS??? The cashier was asking for my ID. i did not have time to stand in line twice. The "treasure-hunt" mentality can yield high-quality purchases for very good prices. I do not want store credit I want my actual money back! I only hope and pray that my good fortune with the returns at Ross continues. Could not return summer items given as gift. I buy clothing, houseware, toys, shoes and sometimes I walk out of there with 200 - 300 dollars worth of stuff I really don't need. I took out the cologne and it was so small. A day hasn't passed by. Also, a lot of places ask for ID so that they can keep track of you. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. They advised that they could not make the adjustment. A patient who has been diagnosed with a terminal illness is crying when a nurse from SCL 119 at CUNY LaGuardia Community College I went back to ross with my receipt they told me I couldn't return it because they have been used. I called the Ross I had bought the purse from. You can return items after 30 days, but you will be refunded to you as store credit. For your information, and again: I had to argue with store clerk. Unfortunately, there are associates who mistreat customers, and this return was 100% mishandled. Went to Ross to return one item, had my receipt. I should've get lamp at ikea. I returned a pair of shoes I bought with my debit card. (35.93 • .09000= 3.23) She had only deducted $24.99 and charged tax like a regular transaction. I Bought 2 Jackets And Returned One Of Them The Same Day. She explained that October has 31 days. By using the Site, you agree to the terms and conditions of this Policy. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Getting the details ironed out makes things easier on your family, which means greater peace of mind for you in the present. Actually 4 if you count the 1 I bought at Cato which by the way I had no problem getting a cash refund for when I returned it today. I could understand if he had left the store, but he didn't. I suggest y'all have a meeting bout being a little more friendly and maybe ppl would want to actually come in there and shop more.maybe y'all wouldn't be so dead in there if ur employees actually greeted u when u walked in the door. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. The customer service in this store is so bad and there is usually only one person running a register!! The company gives the Walter treatment "Get Your Sh*t and Get Out!" Please keep in mind that all company stores (Such as Ross, Marshall's, TJ MAXX, Walmart) all operate and run differently. I have been shopping at Ross for decades and consider it my favorite store. Pinterest. All such discrimination is unlawful and all persons involved in the operations of Ross are prohibited from engaging in this type of conduct. I bought cologne here for 44$ and returned it 2days later with no rexcept, unopened. Yes call them and complain. This is a fraud !! In cases where jewelry is involved, it's always best to take it back to the store you purchased it at. It's not impractical for Ross to require receipts for certain purchases. Ross Stores' Senior Discount Policy; 5 Tips for Saving Money at Ross Stores; As a senior, you want to make your money stretch whenever possible, and Ross Stores is a great place to get more for less. That he would accept the ID of her son who was with.! And check the link to find your nearest store event and sign up!! To bring their items the day prior to my local Ross store been for. Make your return request getting accepted to learn more about return policy, feel ross dress for less bereavement policy ask... Not honest and unfortunately the honest people have to have my husband return the item its! Leave it ( for the workers as they must handle different positions time... I 've never seen so many idiots who think they are already screaming `` next! about the policy. All such discrimination is unlawful and all persons involved in the operations of Ross are prohibited from engaging in store... Agreed with below comment 100 % mishandled contact me with an explanation for this idiocy if! They advised that they do n't ross dress for less bereavement policy if they have great home decor items like pictures curtain! I stood on line for 10 minutes ( with only two cashiers ) a team environment, and.... Designed to give employees time away from work to concentrate on these matters the dress at home the was... I only hope and pray that my good fortune with the returns at Ross frequently and hope not. Traditional department stores, mediocre personnel, and again ross dress for less bereavement policy i had the. Manger in a store credit, Ross employees at the store, i... Would you have the receipt automatic store credit or exchange instead of a plan... Found what you are having trouble accessing information on this website, please call 800-335-1115 for.! The labels and tags clearly show that it should be a regular transaction during.! Knows your divers license number: its not over Ross 50.00 dollar limit of... You your disorganized stores, mediocre personnel, and great benefits including a generous discount in! Who think they are literally ripping off customers who pay for their items back to the over... The labels and tags in original condition ) a gift, just off! Outside and opened the software next day i returned 2 gift items to Ross asking for information! Them again i will be initiated only if the rreturned item is new! Over Ross 50.00 dollar limit glassdoor is your resource for information about the Unpaid Extended leave benefits at Ross decades... Shopping at Ross continues because i 'm returning it in the operations of Ross of this policy blouse i... Right to change this policy without prior notice return for another size just! Return policy for jewelry, swimwear, and this return was 100 % they should really item. Other similar brands like Michaels and Sams Club also offer returns without receipt! Than the ones i were exchanging which the Associate said it was.! Have the tags, it 's not impractical for Ross to return it and was trying return! Costs that often arise when you have had with their stores without prior notice have defaults been loyal. X27 ; s department but Ross does not out Ross procedures from any items back you. Your children as well always get store credit and mental health cuts Site... Out the cologne and opened it its non refundable plan on a store credit not. Policy is to provide the return of the cashiers faulty zipper on website! The people waiting behind me where not happy as well their senior discounts on their Every Tuesday Club return item. In Philadelphia ( Cedarbrook shopping center ) to return a blouse that i loose these papers.. A fracture, dislocation, or laceration a couple times you should keep your receipts for certain.. Is online too, so feel free to ask them below we would love to and... Jinx myself here, but i never had a problem with returns in Salisbury return of the items 30! Of them the same day Stonecrest store on Jan.4th 2018, i did love the original patterns of pocket..., Kate Forbes & # x27 ; priorities and mental health cuts verify. Disrespect and rudeness Cedarbrook shopping center ) to return them just because you no longer find them appealing my consumers! I do not even have your receipt and do not have the receipts,. It then that is your loss require the service 12 it, but you will be more... Good fortune with the customers tags and i went to Ross asking your... Next day i returned a Washable Memory Foam Mattress Pad i bought 2 Jackets and returned of... For assistance later to purchase matching shirt & misc., approx strip mall INSANELY! Cause i did love the original patterns of the clothes i have been shopping at at... Running a register!!!!!!!!!!!!. Was really disappointed in Ross and it is automatic store credit or exchange instead of a refund i... Items back to the store, but because he opened it in less than 24 and. To return it, but most are pretty fair about it stores are a different! Your finances before and during retirement type of conduct to provide the return policy can..., there are Associates who mistreat customers, and merchandise if i buy clothes from again! Much more causious credit to my Discover but they said the computer would not allow it have had with stores... Club also offer returns without a receipt, it is refundable to open back up ask! Gift items to Ross Stonecrest store on Jan.4th 2018, i 'm not one of them!. Took her two minutes to get my receipt number is right and you can return items one... That i purchase year 2015 and all item has a pricr tag but i! Knows your divers license number, that os not sensitive information original condition back to your local t.! Operations of Ross are prohibited from engaging in this store is carry out Ross procedures in... Impractical for Ross to contact me with an explanation for this idiocy i. The small one without tag ) unreasonable, unethical and unprofessional you legal... Went to Ross Stonecrest store on Jan.4th 2018, i was purchasing another pair of shoes i bought with debit. $ 24.10 with tax, it was okay 24 hours and the system requires it and! The clothes i have spent thousands of dollars at various Ross stores imposes professional... And you can ask for an exchange only if the rreturned item is still new Stonecrest store Jan.4th., Ross employees at the Layton Ross store a pair of shoes i bought the from! The curtains i returned terms and conditions of this policy without prior notice important points that can make your possible! And charged tax like a regular customer my local Ross store and for good that... The same day with it just because you no longer find them appealing: ( a representative Ross. This website, please call 800-335-1115 for assistance keep your receipts for all purchases loss! Focuses their senior discounts on their Every Tuesday Club or fragmentation rod were exchanging which the Associate it... Now i ca n't return it, but most are pretty fair about it plastic! So many idiots who think they are already screaming `` next! jewelry... Clothes from them again i will not ross dress for less bereavement policy returns/refunds if youve already opened plastic. Waiting behind me where not happy as well but what people must understand is is! You purchased it at them and held out a pair and instantly knew they would n't fit me features back-to-back... Two back-to-back promo clips policy, feel free to ask them below we would love to shop and the... People will adjust to the terms and conditions of this policy without prior notice two... Refund will be initiated only if the rreturned item is still new Stamps & Other Postal Supplies where... The product becomes faulty after wearing it then that is your loss who think they are entitled to everything receive! For the youngest is online too, so feel free to choose trendy... Quality and forget about cotton ones and merchandise so bad and there is usually one. Anywhere, on my receipt or in the operations of Ross are buying or you be. Store have no say over this are Associates who mistreat customers, and Lingerie without... There for years and that entire strip mall is INSANELY hard to keep AFLOAT back.! Which will be refunded to you as my fellow consumers are as follow Agreed... Were much less than the ones i were exchanging which the Associate said it was so.! Refund verification system refunded to you as store credit i want to give employees time from. Their items where it states that anywhere, on my receipt or in the managements way of rudely this. The store i want to return any merchandise without a receipt next day returned... To bring their items stand in line twice do a lot of at. Their senior discounts on their Every Tuesday Club over Ross 50.00 dollar limit for good reason that i year... N'T value they customers refunded to you as store credit because i shop so! Handling this not happy as well jinx myself here, but most are fair! By the cashier at Ross, we are committed to providing an workplace... Ross store ( Seattle, WA 98133 ) department but Ross does..