Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. 44 days or less before your departure date you must pay in full at the time of booking. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? Please keep in mind, we will not have streaming services outside of the Caribbean. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Check you've typed your email address correctly. You can, of course, unsubscribe at any time. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Yes, I want to receive emails from Virgin Voyages. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. All money will be forfeited for cancellations two weeks or less before sailing. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Uber Cash and Uber VIP status is available to Basic Card Member only. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. The cruise line allows only adults ages 18 or older on its cruises. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. In response to Center for Disease Control and Prevention 's decision to discontinue its voluntary COVID-19 program for cruise ships, Virgin Voyages has decided to mirror the rest of the travel . On the day of your sail, please arrive at the terminal at your selected arrival slot as specified in the Sailor App. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. Cost includes $12.95 plus applicable local sales tax. Refer to your specific ticket, provided at the time of booking. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Indeed, should any provision listed here be contrary to law in the United States, Canada, the United Kingdom, or Australia, the unlawful aspects of the provision shall be void as to Sailors from those respective countries. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. We also deploy body cameras on our Security Team members. Within 60 in Economy. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? On March 12, Virgin released a statement postponing the showcase tour of the inaugural season of Scarlet Lady until July 15, and the Maiden Voyage taking place Aug. 7. Related: Does MSCs latest vessel really cater to Americans? The current welcome offer on this card is quite lucrative. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. 3. If an Under-21 Adult is disembarked for a violation of this policy, the Responsible Adult will be disembarked as well. Any such changes are for your safety and beyond Virgin Voyages control. Let us worry about handling changes, while your Sailors focus on having something to look forward to. Guest acknowledges and understands that certain international, foreign or local safety requirements, standards, and/or applicable regulations involving design, construction or operation of the vessel, docks, gangways, anchorages or other facilities on or off the vessel may restrict access to facilities or activities for persons with mobility, communication, or other impairments or special needs. Smoking areas are provided around the ship. What to book before you get to the port, 2. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. If you test positive, you will be denied boarding. Here youll find everything you need to know so you can book and sail with confidence. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Health and wellbeing Booster shots are recommended for those who are eligible. From the must-brings to the nice-to-haves, weve got a list to help you prepare. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Note: the date of departure means the date the arrangements you havebooked through usstart. Find out how here. Required pre-flight COVID tests on disembarkation. 3. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. In order to come on board, we ask that our Sailors abide by our rules in terms of what is prohibited on board. What you can book once youre on the ship, 5. Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Further, your vessel may not be able to immediately evacuate a Guest in an emergency situation due to the ships location relative to the nearest evacuation-capable platform. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. Full payment, including taxes & fees, is required 120 days prior to your departure date. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. Passengers can bring two (2) 750mL bottles of wine per cabin in carry-on bags. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. As ever, you should ensure you have adequate travel insurance for your trip. Related: A Disney cruise vs. a visit to Disney World during the pandemic. Virgin Voyages Becomes First Major Cruise Line to Eliminate Pre-embarkation COVID Testing in the U.S. We have processes in place to ensure you get home safely if you test positive for COVID on board. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. Flexible booking policy (bookings made before 5th February 2021) Your new round trip*** fare is. Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. All assessed government or quasi-government taxes and fees are subject to change without notice at any time, and we reserve the right to add a surcharge for these taxes and fees whether you have a confirmed booking under deposit or have made a final payment. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. The Voyage will only be cancelled on the date we receive the notice of cancellation. Standard cancellation policies are found in the ticket contract. The list of required items to bring with you on embarkation day. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. PALM BEACH Two more cruise lines have announced the elimination of pre-embarkation testing requirements, following the CDC's decision last week to drop its COVID-19 program for cruise ships. What happens if a Sailor tests positive at the terminal? Does MSCs latest vessel really cater to Americans? Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. In addition to vaccinations, well be doing the following for our Crew: Well be doing our best to ensure that no matter where we go, were considering our Sailors well-being, so here are a few important things to know. Our policies for those who test positive are driven by local, national, and regional protocols. We'll run a soft credit check to find special offers, but it wont affect your credit score. When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. 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