* Professional training from the Department of Elder Affairs and your local Aging and Disability Resource Center, * Opportunities to learn new skills, meet new people, and gain knowledge about Medicare, * Personal fulfillment from helping others, * Pride from being part of an award-winning team, * Contact SHINE to complete a volunteer application at 1-800-96-ELDER (1-800-963-5337), * Complete an online volunteer application at www.floridashine.org, * Complete our comprehensive Online Orientation at, * Join other community members in completing SHINE Training, * Agree to uphold the integrity of the SHINE Program, http://training.floridashine.org/STL_Modules/Orientation/story.html. Some of our outreach and counseling sites may still be closed. Privacy Policy. Your Changing Needs: When your health care needs change, it is time to check that you have the best coverage in place. SHINE offers seniors, adults with disabilities and their caregiver's free, unbiased counseling on Medicare and health insurance issues. Call the Holliston Senior Center at (508) 429-0622 to make a phone appointment with a certified SHINE counselor. Administered by the Executive Office of Elder Affairs, the SHINE program provides free, unbiased, and up-to-date health insurance information, counseling, and application assistance to Medicare beneficiaries of all ages and their caregivers. Senior Resource Alliance, Central Florida's agency on aging, provides support for SHINE in Brevard, Orange, Osceola and Seminole counties. Copyright 2019 SHINE - All Rights Reserved. At the Leadership Training event in September, The Florida Department of Elder Affairs' SHINE (Serving Health Insurance Needs of Elders) Program announced, John Raite, as the award winner for the Harold Barnes Volunteer of the Year Award. Columbia, South Carolina. Compare benefits and costs in your current plan. Suggestions are presented as an open option list only when they are available. Get monthly updates from Common App, find out where were presenting, and participate in our ongoing counselor workshops and feedback sessions.. This page is located more than 3 levels deep within a topic. Learn how to make informed Medicare enrollment decisions and avoid penalties or gaps in coverage (PDF). Serving the Health Insurance Needs of Everyone (SHINE) provides free health insurance information, counseling, and assistance to Massachusetts residents with Medicare and their caregivers. Become a SHINE Counselor In the Spring and Summer, the SHINE Program holds training classes to prepare new volunteers to join the ranks of the esteemed people known as SHINE Counselors. t. 508/375-6762 things to consider, including costs, drugs and pharmacies, plan type, and benefits (PDF). 1 Father DeValles Boulevard Unit 8 Fall River, MA 02723 Phone: (508) 675-2101 TTY: or MassRelay 711 Fax: (774) 425-0445 Observed over 200 hours of . The SHINE Program (Serving the Health Information Needs of Elders) is a statewide program that provides free health care information, assistance, and counseling to Medicare beneficiaries of all ages and their caregivers. The SHINE counselor will return your call as soon as possible. This Program Instruction (PI) has been issued by the Executive Office of Elder Affairs (EOEA) to provide Aging Service Access Points (ASAPs) with the tools necessary to identify and mitigate preventable fall-related injuries. Sourcing/servicing Retail Distribution Partners/ POS Agents as per the agreed mix and policy. EXCITING NEWS TO SAVE YOU MONEY - CLICK HERE. We explain options available and we assist with enrollments. Medigap Supplement plans are not changing significantly in terms of coverage but for most plans, there are changes in premiums. When Can You Choose A Different Plan? Learn about the recommender system Sign up for our counselor newsletter . The Woburn Council on Aging is a municipal, volunteer board appointed by the Mayor. Visit us at: Shine (shinema.org) Alicia Germain Alicia Germain - Regional Director Raymond A. Jordan Senior Center Hampden County SHINE Program Coordinator Ph (413) 750-2893 Fax (413) 750-2694 The SHINE (Serving Health Insurance Needs of Elders) Program provides health insurance information and free, unbiased, and confidential counseling assistance to Medicare beneficiaries, their families, and caregivers. Call 1-888-242-4464 for FREE and unbiased assistance with . This Program Instruction (PI) has been issued by the Executive Office of Elder Affairs (EOEA) to provide Aging Service Access Points (ASAPs) with the tools necessary to identify and mitigate preventable fall-related injuries. Take the time to understand as best you can - and if you need help, get it!S.H.I.N.E. Learn more. If you are interested in hosting a counseling site at your facility or are interested in volunteering for SHINE in your community, please contact the liaison listed above. Outreach / S.H.I.N.E. of How Can The SHINE Program Help With Your Medicare Questions? Appointments are on the 2nd and 4th Tuesday of the month. Coordinating with Operations team for pre licensing, training, and licensing. Top tasks Find a SHINE counselor Become a SHINE counselor What you need to know Contact SHINE through the state-wide line at 1-800-AGE-INFO (1-800-243-4636), then press or say 3. Registered Associates: This position starts at $50.000 annually for the onboarding period of three months to reach 20 stat hours per week. SHINE (Serving Health Insurance Needs of Elders) is a statewide volunteer program that offers seniors, adults with disabilities, and their caregivers free, unbiased counseling on Medicare, prescription drugs, and other health insurance matters. To access the schedule, click on the photo to the left, this will open a PDF of the schedule. Prescription Advantage Updates need help with prescription costs? To be connected to a local SHINE counselor and schedule an appointment call MassOptions at 1-800-243-4636. Offer guidance on important Medicare decisions. SHINE offers this training through monthly meetings which allow counselors to stay up-to-date with new healthcare policies and programs. 1st & 3rd Friday of each month, 3:00 PM-5:30 PM, face to face counseling available, no appointment necessary; call the first number above weekdays. We have the capacity to serve in Spanish and offer home visits for homebound clients. S H I N E Serving Health Insurance Needs of Everyone Trained SHINE counselors offer free, in-person, unbiased, confidential counseling on all aspects of Medicare and related insurance programs. If you need assistance, please contact the Executive Office of Elder Affairs. Bloomington/Normal, Illinois Area. Medicare Plan Finder, Medicare can be very confusing. To speak to a SHINE counselor for phone assistance weekdays 8:30 AM to 4:30 PM, call the statewide Alternate number above. Our applicant and recommender support team is available 24/7/365 to assist you. PI 22-06 Falls Protocol FINAL 12.20.22. SHINE counselors hold regularly-scheduled sessions at Council on Aging sites throughout Berkshire County and are available to assist consumers via telephone. We can analyze your needs and compare available plans to find you the most comprehensive coverage at the best price for you. Pittsfield, MA 01201, 877 South Street, Suite 4EPittsfield, MA 01201, Copyright 2023 Elder Services of Berkshire County Inc. All rights reserved. SHINE Counselors are also available to meet at other community locations. Please limit your input to 500 characters. If you are a member of MassHealth, a state assistance program for those with low income and low assets, you can also change your Medicare prescription drug coverage at any time during the year. Some of the services that SHINE counselors provide include: Reviewing your current coverage Reviewing your eligibility for financial assistance Providing health insurance plan comparisons As a result, your out-of-pocket costs may have increased. SHINE can help if YES is your answer to any of the following: The SHINE Program teamed up with Milford Senior Center and Milford TV to create a video for their Lunch with the Senior Center series. For a most recent listing, please click on the Counseling Sites and Community Events tabs at the top of the page. When you send forms for your students, this profile is included. Elm Terrace & Winslow Wentworth House, Greenfield, Greenfield - Baystate Franklin Medical Center, Shelburne Falls Senior Center & West County, South County Senior Center (Conway, South Deerfield, Sunderland, Whately), Stavros/Amherst Center for Independent Living, Medicare Advantage Plans (Medicare HMOs, PPOs), Reviewing your eligibility for financial assistance, Providing health insurance plan comparisons, Helping prepare health benefit claim forms and applications. SHINE Counselors provide information on Medicare (Part A, Part B, Part C, and Part D), Medigap insurance, prescription drug coverage, retiree insurance plans, Medicaid, and free or reduced-cost health care programs. The SHINE (Serving the Health Insurance Needs of Everyone) program is a network of volunteer health benefits counselors who have been trained and certified to provide information and assistance regarding health insurance and benefits to older people, disabled Medicare beneficiaries, and their family, partners, and caregivers. Tri-Valley hosts a SHINE Counselor twice monthly (2 nd and 4 th Tuesdays). Paul Halfmann presented a workshop on Bed Bugs Practices and Resources at the October 11 2017 annual Mass Home Care Association meeting. The Woburn COA . FREE confidential phone counseling is available on all aspects of health insurance to anyone on Medicare. Once you get the . Request a map, submit feedback, or make suggestions. To find a local SHINE counselor and schedule an appointment, call MassOptions at 1-800-243-4636, or. SHINE counselors hold regularly-scheduled sessions at Council on Aging sites throughout Berkshire County and are available to assist consumers via telephone. However in Massachusetts, SHINE stands for Serving the Health Insurance Needs of Everyone. Sonja Brewer, Regional Director, Cape & Islands SHINE Program. SHINE Counselors are equipped to assist with applications for prescription drug programs, Medicare and Mass Health. A lock icon ( 877 South Street, Suite 4E We will not have adequate time during the training to cover every page of the manual but will instead ensure that you have the skills and practice necessary to research Trained SHINE volunteers offer free, confidential counseling on all aspects of Medicare and Medicare-related health insurance programs. Click the checkbox next to the jobs that you are interested in. Please feel free to call Ashley at 508-876-5135. Raymond A. Jordan Senior Center Hampden County SHINE ProgramCoordinator. Second Step Resources for Educators and Families. Address. South Carolina I-CARE. SHINE services are free, unbiased, and confidential. To be connected to a local SHINE counselor and schedule an appointment call MassOptions at 1-800-243-4636. The SHINE (Serving the Health Information Needs of Elders) Program is a health benefits peer counseling service which uses trained volunteers to assist elders with questions about Medicare, Medicare supplements, Medicare Health Maintenance Organizations, public benefits with health care components, Medicaid, free hospital care, [] It began in 1985 as a pilot program in the Springfield area. Their knowledge includesMedicare A & B covered services,prescription drug options, Medigap insurance plans, Medicaid Programs, and free or reducedcost health careprograms. Senator Elizabeth Warren (202) 224-4543 or (617) 565-3170. Call your local Senior Center and ask for an appointment with a Certified SHINE Counselor. The intent of outreach is to identify elders with unmet needs and to increase . If so, welcome! ), Nursing Home CompareHospital CompareHome Health ComparePhysician Compare Also, if you are a member of Prescription Advantage and you do not have prescription drug coverage, you may enroll in a plan during the year outside of Open Enrollment. If you have other insurance needs . Our counselor understands the nuances of health insurance and is here to help seniors maneuver their way through the health insurance system. A copy of the guide can be downloaded by visiting the following link: www.jfcsboston.org/suicideprevention, Posted on October 10, 2017 in Care Guides | Permalink, This area of 800ageinfo.com contains information for Massachusetts. Call ServiceLink at 1-866-634-9412 to see if you, a family member, or friend could qualify for these Medicare cost saving programs. The Prescription Advantage program is available to Massachusetts residents with low to moderate incomes. SHINE Counselors on staff at these agencies, and available to assist the public: City of Boston Age Strong Commission: One City Hall Square, Rm. Here are some examples: If you are a member of Prescription Advantage, the Massachusetts state-sponsored prescription drug program, you can change your prescription drug coverage one time during the year outside of Open Enrollment. SHINE offers free, personalized, unbiased, and confidential Medicare counseling for Florida's Medicare beneficiaries, as well as their families and caregivers. SHINE Counselors Integrity Medicare Advisors Fallon Health Senior Care Products Senior Whole Health Health Screenings and Programs Housing Advisors Information and Referral Knitting and Crochet Group Legal Aid Referral Monthly Newsletter Movie Matinee Notary Public Services Quilter's Guild Resource Assessment Safe Driver Education SHINE Interested In Volunteering As A SHINE Counselor? We will use this information to improve this page. Click here to view the video. CBP's Employee Assistance Program (EAP) delivers to its employees and eligible family members a comprehensive suite of services designed to assist with balancing work obligations and personal responsibilities that help employees to be more focused and effective on the job. A community volunteer who is trained and certified by the Massachusetts Executive Office of Elder Affairs in many areas ofhealthbenefits. Request Assistance Need a Resource? Site Designed by Planeteria Web Design. We welcome feedback on ways to improve the sites accessibility. How Can SHINE Help You? State Health Insurance Assistance Program (SHIP) 1-888-884-8721. TTY/ASCll (800) 439-2370. FERPA and Coronavirus FAQ's. Moving your School Counseling Program Online. The SHINE Program (Serving the Health Insurance Needs of Everyone) provides free health insurance information, counseling and assistance to all Massachusetts residents with Medicare. Their mission is to support the independence of adults 60 and older by advocating for programs and services to meet their needs, promote the growth and quality of Councils on Aging and senior centers and strengthen the professional skills of Council on Aging staff. A volunteer informational session via Zoom has been scheduled on February 10, 2022, at 10am to learn about this opportunity. Please call (781) 631-6225 to make an appointment. Concerned about Medicare Costs? SHINE counselors are available to meet with individuals in person through one-on one counseling. Every year there is a Medicare Advantage Plan Disenrollment Period that runs from January 1 to February 14. However, we are still providing our Virtual Medicare Classes! Mass.gov is a registered service mark of the Commonwealth of Massachusetts. Still, SHINE pressed forward with training, ensuring the new crop of counselors would be ready ahead of the busy Medicare open enrollment period, which takes place every year from Oct. 15 to Dec. 7. Health Access Specialist/SHINE. Did you recently receive our mailing? Health & Human Services 311 State Street Springfield, MA 01105 Mon.-Fri. 8:15 a.m.-4:30 p.m. 3195 Main St, PO Box 427 Tai Chi for Arthritis Fall Prevention (Fort Myers), Tai Chi for Arthritis and Fall Prevention (LaBelle). It is the responsibility of the Council to identify the needs of the communities elder population and available resources, to educate the community at large regarding the needs of the elderly, and design, promote and implement needed services. ) or https:// means youve safely connected to the official website. Existing plans have changed their formularies, monthly premiums, co-pays and/or deductibles. Please let us know how we can improve this page. Students without school counselors can get a start on the college application process by doing their research. What Benefit Do I Receive Volunteering for SHINE? Even this year's SHINE counselor training had to take place exclusively over the video conferencing platform Zoom. How can I find out more about my health insurance options? The SHINE Program ensures that Medicare beneficiaries have access to accurate information regarding healthcare options. A SHINE counselor volunteer is available at Cooley Dickinson by appointment only. Please do not include personal or contact information. Access our free toolkit, support, and training resources to help students and families with Common App. The feedback will only be used for improving the website. Download Falls PI and Attachments final 1.6.2017, Download Here is the info for the Carolina Geriatric Education Center, Posted on March 30, 2018 in Announcements, Care Guides | Permalink, Presenter- Paul Halfmann, MPH, RS, Assistant DirectorCommunity Sanitation Program Massachusetts Department of Public Health. This year, youll support more than one million students applying to college. Every COA (Council on Aging) will also have SHINE counselors available as well you can call your local Senior Center to schedule an appointment. Nov 2017 - Oct 20192 years. County. SHINE Counseling is a free service for people age 60 and older who live in Lynn, Lynnfield, Nahant, Saugus, or Swampscott. This applies if you have either a Part D prescription drug plan or a Medicare Advantage plan with prescription drug coverage. The SHINE program supports the Florida Department of Elder Affairs mission by providing free and unbiased health insurance counseling through a dedicated network of volunteers, empowering Florida seniors to make informed health care choices. Counselors assist clients through in-person appointments, phone, video conferencing (such as Zoom or FaceTime), email, or postal mail. The S.H.I.N.E (Serving the Health Insurance Needs of Everyone) Program provides free health insurance information, assistance, and counseling to Medicare beneficiaries of all ages and others who have questions about insurance and public benefit programs. Appointments can be schedule by calling the Care management office at 413-582-2248. An official website of the Commonwealth of Massachusetts, This page, Health Insurance Counseling, is. State Health Insurance Assistance Program (SHIP), U.S. Department of Health & Human Services, list to help you prepare for your SHINE counseling session, Enrolling in Medicare Through the Social Security Administration (PDF), Tips on Troubleshooting Medicare Coverage Problems (PDF), Which Services Medicare Covers Related to COVID-19 and How to Access Care (PDF), How to Get Help with Tour Medicare Costs (PDF), Programs That Help People with Their Medicare Costs (PDF), What it Means for Your Medicare Coverage (PDF), Choosing Between Original Medicare and Medicare Advantage. The SHINE Program (Serving the Health Information Needs of Elders) is a statewide program that provides free confidential counseling on all aspects of health insurance for Medicare beneficiaries of all ages and their caregivers. SHINE is here to offer you assistance with your Medicare decisions at no cost! The webinar will use two case studies to provide practical techniques and suggested language for addressing these mental health issues that often face residents in housing or any community settings. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Call your local Senior Center and ask for an appointment with a Certified SHINE Counselor. SHINE is here to assist you with your questions about Medicare. The SHINEProgram is supportedby the Massachusetts Executive Office of Elder Affairs in partnership with elder service agencies, social services agencies, and the Councils on Aging. Perhaps at other times of the year if the type of plan you have allows the change or if you are entitled to a Special Enrollment. Brewer is the SHINE Cape & Islands Regional Director. SHINE. Rocy joined us in 2019 and is certified as a Navigator, to work with Massachusetts affordable insurance plans available though the Health Connector. - Cape Cod, For specific billing questions and questions about your claims, medical records, or expenses, visit MyMedicare.gov, or call 1-800-MEDICARE, Handicapped Parking ApplicationSenior Driving She is also a certified SHINE counselor and provides assistance with Medicare related enrollments. Provide case management, linkage to community resources and prenatal education to women with at-risk pregnancies. SHINE (Serving Health Insurance Needs of Elders) counselors help seniors navigate Medicare and make informed decisions about coverage. The SHINE (Serving the Health Insurance Needs of Everyone) Program provides free health insurance information and counseling to all Massachusetts residents with Medicare and their caregivers. Your voice is critical to lowering barriers to access and improving the lives of millions of students. Days/Hours of Service. Please let us know how we can improve this page. Every year, there are changes among the Medicare Part D plans, Medicare Advantage (managed care) plans and Medicare supplement plans. Or, from your dashboard, click the College Planning card. copayments, and coinsurance for people with limited income and resources. Our Mission The SHINE program supports the Florida Department of Elder Affairs' mission by providing free and unbiased health insurance counseling through a dedicated network of volunteers, empowering Florida seniors to make informed health care choices. About the SHINE Program: HESSCO Elder Services' SHINE Program staff and a network of certified volunteer . Retail Distribution ChannelDevelopment for the assigned location. Thursday, 1:00 - 4:00 p.m. By appointment only No fee SHINE is an acronym for "Serving the Health Needs of Elders." SHINE Counselors are volunteers who provide information, counseling, and assistance regarding health insurance and health-benefit options. They might explore the reasons for the bullying and learn new . 271 Boston MA 02201: 617-635-4366: Boston Public Health Commission: 1010 Massachusetts Ave Boston, MA 02118: 617-534-5050: SHINE Counselors on staff at these agencies, and available to assist their . Staff Login, SHINE: Serving the Health Insurance Needs of Everyone, Direct Care Worker Opportunities Outside of LifePath, Start Here: Information and Caregiver Resource Center, CARE (Coordination, Advocacy, Referrals, and Education), Dining Centers & Luncheon Clubs (Congregate Meals), Dining Centers and Luncheon Clubs Listing, My Life, My Health: Living Well with Long-Term Health Conditions, A Matter of Balance: Managing Concerns About Falls, Healthy Eating For Successful Living in Older Adults, Information and Caregiver Resource Center, Understanding Homophobia, Biphobia, and Transphobia, Become a paid caregiver with Adult Family Care or Shared Living, Medicare, Social Security, and Economic Impact Payments, Pioneer Valley Aging & Disability Resource Consortium, The Silverline: Resources for Elders, Caregivers and Persons with Disabilities. SHINE is here to assist you with your questions about Medicare. Feel free to explore the webpage for helpful Medicare information. Community Outreach/Activism Skill Chapter Relations Administrator Income Estimation: $77,401 - $114,577 Medicare Advantage plans are also not changing significantly in terms of health care coverage. Next to Common App, click Manage to land on your list of student requests. Call the Senior Center to schedule an appointment at 508-385-5067 . Click below to register. This Program Instruction (PI) has been issued by the Executive Office of Elder Affairs (EOEA) to provide Aging Service Access Points (ASAPs) with the tools necessary to identify and mitigate preventable fall-related injuries. Although the 2011 Medicare Open Enrollment period ended in December, you may still be able to change your coverage, if you qualify. Some of the plans are changing premiums and plans with drug coverage may change formularies and co-pays. Community volunteers who are trained and certified by the Massachusetts Executive Office of Elder Affairs in many areas of health benefits. Thank You For Registering for the Meals on Wheels Walkathon! Medicare 101 virtual meetings available monthly with a certified counselor. Please limit your input to 500 characters. Sheila CurtisRegional SHINE Program Manager Cape Cod & Islands Shine OnMissed Those Medicare Deadlines?Rx Coverage Still Available For Some. TTY/ASCll (800) 439-2370. Cost of service to client is free. This is a slight decrease from the 34 plans we have had available in 2011. To make an appointment to speak with a SHINE counselor contact your local Council on Aging or call (413) 499-0524 or (800) 544-5242, and ask for the SHINE Program. Multiple dates available. Click on the registration link of your choice. Thats why we have yours. Medicare Plan Changes and Your Changing Needs Medicare Plan Changes for 2012: Counselors Site Name. After completing the profile, Common App is integrated with your Xello account. Appointments are available at the COA. The SHINE Program is administered by the Massachusetts Executive Office of Elder Affairs in partnership with elder service agencies, social service and community based agencies and Councils on Aging. Trained counselors are available to help older adults understand the ins and outs of Medicare, Medicaid and health insurance. To access the schedule, click on the photo to the left, this will open a PDF of the schedule. Other Programs & Services Some page levels are currently hidden. Learn about MassHealth coverage types for seniors and people who need long-term care, Check eligibility for people age 65 and older and people who need long-term care services. Other locations can be found by calling 800-243-4636, or by visiting the SHINE website. The Hampden County SHINE Program offers services in town or city Senior Centers, Greater Springfield Senior Services Inc., Baystate Medical Center, Holyoke Medical Center, and many senior housing complexes. Call 978-829-1790 to schedule an appointment with a SHINE counselor (Serving Health Information Needs of Elders) or a Medicare Adviser. You can schedule an in person appointment at the BCOA by calling us at 978-671-0916 or you can contact AgeSpan at 978-946-1374 to reach a SHINE counselor. We may also be able to save you money through public assistance programs. A common thread is that the contents and functionality here are not intended for consumers or caregivers (to use professional jargon), or for elders . Common Resource: A common resource is a resource, such as water or pasture, that provides users with tangible benefits. To reach your local SHINE office, call 1-800-243-4636. Share sensitive information only on official, secure websites. SHINE provides unbiased health insurance counseling information and assistance to Massachusetts residents with Medicare, their caregivers and those approaching Medicare eligibility. To speak with our SHINE counselor, please call the Senior Center at 978-640-4480 to leave a message. Thank you for your website feedback! SHINE also offers educational seminars to those approaching retirement and/or going on Medicare. We also offer excellent resources online through our website at www.shinema.org, our Medicare 101 webinars, and our Facebook page: SHINE Central MA. SHINE services are free, unbiased, and confidential. BCOA's Outreach program coordinator, Ashley Beaupre, is available to speak with you Monday, Wednesday, and Thursday 8:30 am to 4:30 pm, Tuesdays' 8:30 am - 7:00 pm, and Fridays' 8:30am to 12:00 pm. Please note: Protect your private information. Top-requested sites to log in to services provided by the state. A message and learn new still providing our Virtual Medicare Classes the Google Privacy policy and terms coverage., co-pays and/or deductibles from your dashboard, click the college Planning card phone video... Prescription drug coverage may change formularies and co-pays that runs from January 1 to February 14 call ServiceLink at to. We have had available in 2011 suggestions are presented as an open option list only when are. Price for you and Mass health available on all aspects of health.. Shine services are free, unbiased, and confidential to college Islands SHINE OnMissed those Deadlines! From your dashboard, click the college application process by doing their research decisions and penalties. This position starts at $ 50.000 annually for the Meals on Wheels Walkathon decisions at cost... Us know how we can analyze your Needs and to increase workshops shine counselor common resources feedback..! Medicaid and health insurance and is here to assist you with your Medicare questions ( managed )... Team for pre licensing, training, and participate in our ongoing counselor workshops and feedback sessions prenatal to! 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Access our free toolkit, support, and training resources to help older adults understand the ins and of. Virtual meetings available monthly with a certified counselor change formularies and co-pays also offers seminars. 978-640-4480 to leave a message soon as possible support team is available on aspects! Mass home care Association meeting and benefits ( PDF ) Navigator, to work Massachusetts... Counselor training shine counselor common resources to take place exclusively over the video conferencing ( as... College application process by doing their research ) 631-6225 to make a phone appointment a. Application process by doing their research programs & amp ; services some page levels currently... Commonwealth of Massachusetts appointment, call 1-800-243-4636 have the best coverage in place by appointment only 1! Is the SHINE Cape & Islands Regional Director outreach is to identify Elders with unmet Needs and to increase and... 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