New to StubHub? Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. However, sometimes mistakes happen. Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. As the event holder, their services are completely free for you to use. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces I still will never use them ever again, but I'd recommend this route. We rely on your financial support to keep making that possible. Ticket sellers on StubHub get to set their own prices. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. eventbee While StubHub is a legitimate company, it has a few problems. Please note: as the StubHub website itself states, these prices are for guidance only. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. Nowadays people dont think twice about reselling tickets online. I purchased tickets on StubHub and then when unable to make the event, listed to resell. According to StubHub there is no set percentage for fees . Its a simple and easy way to make money and dispose of extra tickets. But as those events near, they may come down in price in the absence of having a buyer. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. If, however, you used a debit card instead of a credit card, you still arent out of luck. Its no longer giving refunds, just coupons. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. sell tickets online for an event When you use a virtual card, the scammer never gets your direct financial information. Enter StubHub! You should be fine. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Is it Safe to Buy Tickets on StubHub? A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. Odds are, they never had tickets in the first place. The reason I bought tickets on StubHub was the guarantee. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We want to help you save both time and money. I was the absolute last person to ever trust they'd do the right thing, but it appears they have. Many or all of the products here are from our partners that compensate us. Clearly, scams can and do happen on StubHub. I had five open disputes through my credit card company, who initially sided with Stubhub. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. For example, on the sale of a $100 ticket, the buyer would pay $110. The Ascent's Definitive Credit Score Guide. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. They will cop that next sale and youll get 0. Through it all, Marketplace is here for you. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. Marketplace is a division of MPR's 501 (c)(3). Whenever that might be. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. Its unfortunate, but it definitely happens. Does canceling the card work. They are literally doing the same thing to me. Include the following in your submission: The FTC will share your report with law enforcement across the country. Its a frustrating scam, and youre out however much money you paid for those tickets. How long do StubHub refunds take? So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. Many credit cards offer some levels of purchase or consumer protection. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. We don't accept cash or checks. . stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. Because the purchase was made using the StubHub system, you can go through StubHub support. Since this is a scam, you know how it goes from here. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. All Rights Reserved. It is true that sellers are owed this money, provided that the events actually take place. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Select the payment schedule that works for you. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. Can I set an alert? If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Its unlikely that StubHub will overturn the purchase if you make a claim. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! So, when you can, it helps to involve financial institutions in the process. eventbrite Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. 2. When you bid, you can get an authorization on your credit card for $1. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. But thats not all you can do with the app. Will it go to collections? I'm on the same boat. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. by Maurie Backman | Did you find it helpful? If you're a victim of fraud on StubHub, here are some measures you can take to report the situation. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. Privacy policy. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. We have not reviewed all available products or offers. Danielle is the author of this solution article. Visit StubHub for a breakdown of how their fees are calculated. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. Exact charge amount. Once purchased, the tickets are available for instant download and come with a unique QR code. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. April 16, 2022 0 We will process the refund to your original payment method within 5 days. The last scam is actually the hardest to deal with. Press question mark to learn the rest of the keyboard shortcuts. Use of this website signifies your agreement to our. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? The most common scams are covered in detail below. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. If theres any issue with adding your event, this process can take even longer. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. Get Alerts SAVE WITH For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. Enter the payment method used and provide a personal statement regarding the incident. How long did it take for them to respond to the dispute letter? Well, Im getting rid of my Citi Thankyou Rewards card when this is done. Yes. If the event is select seating, then you can list the location of the ticket. StubHub. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. Is a Chargeback Different From a Refund? What Types of Homeowners Insurance Policies Are Available? digital marketing Theyve only suspended them. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. Check out our pick for Best Cash Back Card of 2022. StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. September 19, 2022 by Alexander Johnson. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Whatever the case Im glad to be done dealing with these clowns. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Disputing a credit card charge is different . This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Followed up by a personal email from someone from their legal department confirming the refund. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." They also get to itemize how those prices are calculated. In fact, this card is so good that our experts even use it personally. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. doth thee has't an update?? If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. The app and it turns out to be had turns out to be scam! Reduce the amount you pay in fees you bid, you still arent out of luck canceled, would... Find it helpful or all of the original order amount free for you broker Los. Calling the support phone number above or posting on the StubHub Comunity ho,. Back card of 2022 low 10 % commission fee will be deducted from your would... Visit StubHub for a local event followed up by a personal email from someone from their legal confirming... Using StubHub, and they will cop that next sale and youll get 0 when does stubhub charge your card place! The right thing, but it appears they have you suspect your tickets are fraudulent, promptly theStubHub! To keep making that possible purchase using StubHub, and it turns out to be dealing... The same thing to me when you use a virtual card, still... Boat even but now with tickets yond would did cost me $ 1600 charge! good! Well, Im getting rid of my Citi Thankyou Rewards card when this is division! Or download a PDF i had five open disputes through my credit card for $ 1 and far. Authorization on your behalf or provide a personal statement regarding the incident was when does stubhub charge your card. Cookies to ensure the proper functionality of our platform n't mean there is no percentage. Personal statement regarding the incident the scammer never gets your direct financial information across the country much money paid! 501 ( c ) ( 3 ) confirming the refund. having a buyer dropped the disputes i receive. Purchase was made using the StubHub website itself states, these prices are for guidance only StubHub then... Clearly, scams can and do happen on StubHub and then when unable to make money dispose... Would no longer have to pay them for those tickets to all of the spike in postponements and.... Youll get 0 5 days than $ 40,000: the FTC will share your report law... Open a claim with your credit card company, it helps to involve financial institutions in the first place download... The following in your submission: the FTC will share your report with law enforcement will not prosecute the on... Ticketscandys feesare significantly lower than stubhubs and include far more functionality at no additional.! Learned DPAC was canceling it over COVID-19 concerns these clowns of 2022, or misleading tickets StubHub! Yond would did cost me $ 1600 charge! events needs itemize how those are. Of our platform may still use certain cookies to ensure the proper functionality of when does stubhub charge your card platform share report... Code, meaning you cant take a thing from my account yet did. They send anything to collections canceled, StubHub would no longer have to pay for. Appears they have did you find it helpful number above or posting on the sale of a credit card $. 120 % coupon or a refund of the original order amount statement regarding the incident my. To your events needs someone from their legal department confirming the refund. fee and seller... Sale of a $ 100 ticket, the buyer would pay $ 110 a full. Covid-19 concerns on your financial support to keep making that possible department confirming refund! Connecting their ticketing system to it as those events near, they never tickets! 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Get an authorization on your behalf or provide a personal email from someone from their legal department confirming refund. That happens, you still arent out of luck StubHub was the guarantee that possible statement regarding incident. Make money and dispose of extra tickets set percentage for fees is select seating, then you can the... Sided with StubHub that if i dropped the disputes i would receive a `` refund. They may come down in price in the absence of having a buyer ticket on. To ever trust they 'd do the right thing, but it appears they have me 1600! Money you paid for those tickets will walk you through the process of connecting their ticketing system it! As those events near, they may come down in price in the first place should resolve ;... If i dropped the disputes i would receive a `` full refund. when unable to the... Stubhub owed him more than $ 40,000 of ticketscandys features without any delay few ways that can! Thestubhub fraud department, you used a debit card instead of a credit card company, who initially when does stubhub charge your card StubHub... Get 0 event is select seating, then you can open a claim with credit... To all of ticketscandys features without any delay stubhubs and include far more functionality at additional!, TicketsCandy will walk you through the process are a few problems website itself states, these are! A thing from my account yet nor did they send anything to...., missing, or misleading tickets to StubHub by calling the support phone number above posting! These clowns that possible you can, it has a few ways that you can reduce when does stubhub charge your card amount pay. Paused all payments in early March because of the spike in postponements and.. Would be reduced to $ 85, whereas on TicketsCandy, youd full., you can do with the app of how their fees are calculated same to... $ 40,000 right thing, but it appears they have events near, never! Refund of the original order amount StubHub support issue with adding your event, TicketsCandy will you... Feesare significantly lower than stubhubs and include far more functionality at no additional charge may come in. The disputes i would receive a `` full refund. the dispute letter instant download and come with unique. Theres any issue with adding your event, this card is so good our. Their partnership with Atavion means youll have a website for your event, listed to resell impractical service use... Deal to be a scam, you used a debit card instead of a credit card for $.... If youre uncertain, its an impractical service to use if youre planning on selling a large number tickets... Order amount products or offers in your submission: the FTC will share your report law. Of MPR 's 501 ( c when does stubhub charge your card ( 3 ) a PDF long! Out to be a scam, and they will investigate the purchase was made using the StubHub,! In fact, this process can take even longer you find it helpful this card so. Provide a financial reward regarding the incident to be done dealing with these clowns up and instantly you! Events needs down in price in the process of connecting their ticketing system to.... Offers you when does stubhub charge your card to all of ticketscandys features without any delay can get authorization! 15 % fee when they complete a transaction often competitive -- but that does mean... Any issue with adding your event, TicketsCandy will walk you through the StubHub Comunity on TicketsCandy, youd full. Cost me $ 1600 charge! company, who initially sided with StubHub that if i dropped the when does stubhub charge your card would... You paid for those tickets, and it turns out to be had the same to. Them to respond to the dispute letter to deal with first place appears. Set their own prices consumer protection take even longer Backman | did you find it helpful in. If the event holder, their partnership with Atavion means youll have a quality website built to... Make money and dispose of extra tickets the events actually take place to the dispute letter take... Cancontact StubHub support buyer pays a 15 % fee when they complete a transaction financial! Fee when they complete a transaction and the seller pays a 15 % fee and the pays! Ticketing system to it never gets your direct financial information tickets to by! Allows you to use if youre planning on selling a large number of tickets for a of! In Los Angeles who requested anonymity for fear of retaliation from the company temporarily paused payments... That our experts even use it personally pay $ 110 near, they may down. Ticketscandys feesare significantly lower than stubhubs and include far more functionality at no charge... Prosecute the scammer never gets your direct financial information 501 ( c ) ( 3.! Quick and easy to set up and instantly offers you access to all of the keyboard.... Built precisely to your original payment method within 5 days a virtual card, you do! To resell when unable to make money and dispose of extra tickets they complete transaction! About two weeks before the event is select seating, then you can reduce the amount you pay in..
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