We can share health information about you for certain situations such as: Do research Please note that MyChart should not be used for urgent situations. This is generally within 1-12 days. Please keep in mind that your paid medical out-of-pocket expenses need to total up to 10% of your annual income to qualify for our Charity Care program. We aim to protect your privacy and security of your information. You can ask for a list (accounting) of the times weve shared your health information for six years prior to the date you ask, who we shared it with, and why. 1100 San Leandro Blvd. Our online bill payment service provides details related to your charges in an easy to understand format. If access is restricted for planned maintenance of the MyAlamedaHealth system, every effort will be made to communicate downtime to all users in advance. Notifying emergency response employees regarding possible exposure to HIV/AIDS, to the extent necessary to comply with state and federal laws. Shift Hours. If you are enrolled in Health Program of Alameda County and want assistance with your Medi-Cal application, call HealthPAC Customer Service at 1-877-879-9633 or Health Insurance Technician Enrollment Assistance at 1-800-422-9495, Monday to Friday, 8:30 a.m. 5 p.m. for assistance. Monday Friday Spiritual care providers offer confidential discussions and will visit employees and family members where care is needed outside of the hospital, including nursing homes, family homes, and funeral homes. It is your responsibility to ensure that you request and verify results for all tests you have taken by contacting AHS directly. Please remember your visit is 15-20min in length. Conducting internal outreach for program projects. If you have enrolled in MyAlamedaHealth (MyChart), you can sign-in to see your appointment. AHS will send text messages through its member outreach program to help you or your loved ones stay healthy, including: By authorizing AHS to send you SMS text messages, you understand and agree that message/data rates may apply to messages sent from AHS to your mobile device. For additional information regarding Alameda Health System privacy practices, please reference the below documents: To help reduce the risk of exposure to viruses, such as COVID-19, our physicians are conducting telehealth visits (video visits) for patients who need to be seen but prefer to stay at home. Not all test results and related information are posted to the MyAlamedaHealth site. We know that not everyone has video access, so we also offer Telephone Visits. The security of your personal health information contained in your MyAlamedaHealth account is dependent upon selecting a secure password. As of April 1, 2022, 53% of those assisted were Black, and 21% were Latinx. Parents or legally designated representatives of the patient must request proxy access to a minors MyAlamedaHealth account. Your immigration status does not matter. By referral from medical social work staff only. Patient account balances are due upon receipt. AHS is headquartered in Oakland, California with nine facilities, including five hospitals and a network of community-based wellness centers. Eligible individuals include those participating in the Health Program of Alameda County, those receiving restricted Medi-Cal and other uninsured residents. The estimated charges provided are intended to provide an estimate of the total costs charged for commonly provided services. Berkeley Public Health. If the proxys legal relationship with the account holder changes, you are required to notify AHS immediately. Whenever you download a file over the Internet, there is always a risk that it will contain a security threat (a virus or a program that can damage your computer and the data stored on it). Address 2060 Fairmont Drive San Leandro, CA 94578 Get Directions Phone (510) 346-1300 Administration Phone (510) 346-7500 Patient Information Web http://www.alamedahealthsystem.org Hours Please call or visit website for hours of operation. Rebecca Gebhart, Acting Director. We can change the terms of this notice, and the changes will apply to all information we have about you. Oakland, CA 94621 A copy of 2 most recent Payroll/Unemployment/Pension/Disability paystubs, A full copy of the Federal Income Tax Return for the most recent tax year. If youre not on Medi-Cal, then you must first apply to determine if you are eligible. You may be accessing your own medical information via the MyAlamedaHealth application and may wish to communicate with one of your AHS providers about that or related information. If you have any concerns about your stay or the quality of care while you are at the hospital, please ask to speak with the department or supervisor of the area before contacting Risk Management. AHS uses industry-standard encryption and information security technologies to protect this Site, including secure messaging function. Guest Services(Compliments or Grievances): 510-437-4800. After submitting your application, the Enrollment Services Department will review the information and notify you in writing regarding your eligibility. Click the links below to learn more! Local faith leaders and congregations offer visitation and consultation services and assist with funerals and memorial services regardless of religious affiliation or lack thereof. Join to apply for the AHD Admitting Clerk role at Alameda Health System. We will provide a copy or a summary of your health information, usually within 30 days of your request. If you have other questions, comments, or feedback, please use ourregular contact form. 510-535-7675 (fax) California is aligned with the CDC's Travel Guidance ; CDPH Flyer. . You will receive Internet e-mail messages notifying you that new information is available in your MyAlamedaHealth account. No matter how you access AHS services, were committed to delivering superior care. If you believe that Alameda Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, or gender identity, you can file a grievance with: AHS Risk Management Department The law prohibits electronic distribution of certain laboratory results. To obtain those results, you will need to file a request with the HIM (Medical Records) Department. Please remember to include your email address, without it we cannot respond. Alameda Health System jobs Stanislaus County jobs John Muir Health jobs . Provides free language services to people whose primary language is not English, such as: Be courteous, responsible, honest, and accountable, Check out our application timeline, link to application, and FAQs. A copy of a W-2 or SSA1099 form for the most recent tax year. Our friendly volunteers and staff will help you with questions and concerns about your experience at AHS and ensure that the needs of all patient and family members are promptly cared for. What. Questions about Immigration or Public Charge? Connecting socio-culturally and economically diverse individuals to housing, food, legal, and financial aid resources. Access to information is controlled through secure activation codes, personal usernames, and passwords. We may say no to your request, but well tell you why in writing within 60 days. To do so, please click the link below. Health Advocates are stationed at various help desks within the hospital, and our advocates provide screening and interventions at the desks and in mobile response at the bedside when requested by healthcare providers. Run our organization The words Alameda Health System and its logo are the trademarks and service marks of Alameda Health System. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. This question is for testing whether you are a human visitor and to prevent automated spam submissions. All you need is: No matter how you visit your healthcare provider, were committed to delivering the best care. 1,344 Employees . If the patient is married or has a domestic/life partner, proof of income for that spouse/partner must also be received. Tuesday 1 p.m. 5 p.m. Working in a coordinated continuum of care with physicians, social workers, and hospital staff. Healthcare Based on 121 salaries Registered Nurse 28 salaries Physician 7 salaries Administrative Based on 37 salaries Administrative Assistant 5 salaries Fill out the form below to pay your bill online. In these cases we never share your information unless you give us written permission: How do we typically use or share your health information? Please contact your medical center if the situation requires immediate attention or dial 911 if it is an emergency. Berkeley Public Health. HA is a volunteer-powered program that connects patients to community resources with the goal of minimizing health disparities. You'll be able to see: The amount you owe to the hospital. Attn: Enrollment Services QIC # 22105 Please take a few minutes to browse through this patient handbook. A safe, private, and place to make the video call that has good lighting. Your comments will help us to improve the care we provide and we would like to resolve any concern you might have as soon as possible. Whether you prefer to set up a monthly payment or make a one-time payment, we take your payment security as seriously as you do. Alameda Health System (AHS) may restrict or terminate access to MyAlamedaHealth at any time. Microsoft Edge version 88 or above. Pay My Bill. If you have questions regarding patient estimates, please call our AHS Pre-Access team at 510-437-4055. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. Comply with the law What is the Health Advocates (HA) Program? If you have a home blood pressure machine or blood sugar machine (a glucometer), please have them with you to review. You will receive information on that within 30 45 days of being approved for Medi-Cal from Health Care Options (HCO). More Alameda Health System Medical Information salaries Medical Clerk $48,000 per year 7 salaries reported Clinic Manager $138,529 per year 5 salaries reported Patient Access Manager $123,436 per year One salary reported Admitting Representative $56,000 per year 3 salaries reported Admitting Clerk $51,000 per year 2 salaries reported When it comes to your health information, you have certain rights. Pay your premium Choose from safe and convenient payment options. *, Explain the business needs for this data? Desk Locations:K-6 desk and Same Day Clinic. Ask us how to do this. 510-437-8484 (phone) Monday 9 a.m. 1 p.m. Additionally, services you may receive can and will vary from person to person, depending upon your providers treatment choices and your particular health care needs, such as orders for diagnostic pathology and radiology tests, specialized procedures and medication needs. Salary ranges for Alameda Health System's job titles can be viewed using the search feature. The content on the Site is provided for AHS and its patients only. The new notice will be available upon request in our facilities and on our web site. Lobby Hours: 9 a.m. to 4 p.m. Monday - Friday (except holidays) Phone: 510-668-4200. If the patient is under 18 years of age or disabled, proof of income for both patients parent(s) or guardian(s) would be required. MyAlamedaHealth is not a complete copy of a patients medical record and will only provide a subset of some information that you might find helpful. Alameda County Public Health Department. Thank you. SEIU 1021 Alameda Health System Chapter Bylaws (Updated April 28, 2019) Assignment Despite Objection Form ADO Form. Dial 510-437-4491 using any phone and follow the prompts to reach an interpreter at any time: 1 for Spanish Alameda Health System (AHS) is a public health care provider and medical training institution. Screening and enrolling patients in research studies. This website (Site) and related services are provided by Alameda Health System (AHS) to its patients is subject to compliance with the terms and conditions set forth below. From there you can select "Friends and family access" and modify or add new access to your health record. You have the option to pay your bill in your MyChart account or through one of our online payment options that don't require an account. MEDICAL DIR, SITE BASED Alameda Health System, 2016: $0.00: $0.00: Cecilia D Policarpio: CLINICAL NURSE II Alameda Health System, 2016: $955.95: Heather Duke: DIR, CARDIOVASC & IMAGING SVCS Alameda . We offer comprehensive . NE, Suite D, Albuquerque, NM, 87102 . All other trademarks, service marks, and logos used in this Site, including but not limited to MyAlamedaHealth and Epic, are the trademarks, service marks, or logos of their respective owners. U.S. Department of Health and Human Services Bill & Melinda Gates Medical Research Institute jobs Your medical team will arrange for Interpreter Services just as they do when you come into the clinic. Contact AHS Patient Access Enrollment Services or Financial Counselors at 510-437-4961 Monday through Friday, 8:30 a.m. to 5:00 p.m. Alameda Health System (AHS) has put together materials to help you apply for Medi-Cal. It is your responsibility to prevent disclosure of your login and password, and to change your password if you feel that your security has been compromised. To 4 p.m. Monday - Friday ( except holidays ) Phone: 510-668-4200 you is. Committed to delivering superior care information security technologies to protect this site, including hospitals! Have agreed to receive the notice electronically individuals include those participating in the Health Program Alameda... The business needs for this data with state and federal laws then you must first apply to all we! 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